Hazel Nano, Senior HR Officer

Hazel Nano

Senior HR Officer

CHILD EARLY INTERVENTION MEDICAL CENTER

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
13 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 8 Months

Senior HR Officer at CHILD EARLY INTERVENTION MEDICAL CENTER
  • United Arab Emirates - Dubai
  • November 2013 to July 2017

• Prepares monthly payroll with additions and deductions and coordinates with the accounting department all matters related to payroll processing, holiday pay, final salary calculations, and sick pay.
• Replies to everyday personnel enquiries in an informative, correct and polite manner.
• Reviews and resolves personnel matters and delivers the necessary employee grievances, and disciplinary matters;
• Provides entries into relevant HR databases and updates the Human Resources IT programs;
• Maintains electronic and paper records of all types of leaves (annual, sick, maternity etc) and communicates with the Scheduling Department, HR Manager and the Accounting Department accordingly;
• Resolves and listens to all personnel complaints and takes ownership and responsibility with regards to the matters;
• Prepares and delivers the orientation and induction programs to all newly hired employees, consultants, interns and volunteering personnel.
• Conducts face to face personnel meetings providing all up to date relevant information about Employer, explains all relevant paperwork and policies and procedures.
• Responsible for the communication of policies and procedures with personnel as requested.
• Prepares and issues salary certificates, NOC’s, employment certificates as requested.
• Processes visa applications, labor card applications, visa reconciliations, visa/labor card renewals and cancellations in the free zone (DHCC) and at the Ministry of Labour (MOL);
• Processes professional, legal and medical licenses at Dubai Health Authority (DHA) and Center for Planning and Quality (CPQ) Department in DHCC;
• Processes and applies for medical insurance and benefits for employees.
• Applies for various insurance coverage for professionals (including malpractice insurance), basic facility insurance and car insurance.
• Responsible for all relevant exit procedures to include final settlement, documentation, exit clearance, exit interview, and visa cancellation formalities.
• Coordination of all internal trainings, (e.g. BLS, Professional Exams, Induction).
• Documentation, post event evaluations and record keeping, analysis and reports.
• Management of internal drop in evaluation results and reports quarterly and annually.
• Ensures HR department reports are generated in a timely manner to include annual leaves, employee complaints and overall satisfaction, employee grievances and disciplinary matters, and mentor meeting findings.
• Drafts new policies and reviews existing organizational policies in the HR department to update as necessary.
• Ensures that personnel complaints are tracked for all departments and provides a presentation and quarterly report of the functioning of all clinical departments.
• Conducts employee satisfaction surveys and prepares relevant feedback via reports presenting the results.
• Routinely reviews personnel forms and documentation to determine the updates and assess the flow of the organization.
• Demonstrates knowledge of general organizational policies, procedures and processes and advises all staff accordingly.
• Assists Human Resources Manager and the Directors and undertakes responsibility for efficient and effective delivery of all assigned administrative workload with a minimal supervision in the HR Department.
• Establishes and maintains effective working relationship with co-workers, supervisors and general public.
• Maintains regular consistent and professional attendance, punctuality, appearance, and adherence to relevant health and safety procedures. .

Administrative & HR Assistant at GERMAN HEALTH CONSULT FZ-LLZ
  • United Arab Emirates - Dubai
  • June 2009 to October 2013

• Manage all the administrative duties efficiently
• Maintaining proper records of incoming and outgoing correspondence & files up to documents and letters in systematic manner and keep all assigned files up to date.
• In-charge of initial interview of the new applicant through phone.
• In-charge for the offer letter.
• Responsible for the newly hired employee for their visa application process, employment contract, accounts opening and medical insurance.
• Processing the cancellation paper and documents for the resigned employee.
• Maintaining the employee record.
• Ticket reservation for the employees.
• In-charge for the daily and monthly Time Management Report for all the employees.
• Invoicing the client.
• Updating invoice information sheet.
• Monitoring office supplies. Sending LPO
• Preparing cheques payment.
• Monitoring all the pending invoices.
• In-charge of handling the Petty Cash of the Company if the account is not around.
• Performs other Accounting jobs such as Petty Cash report, preparing salaries and pay slip.

Interior Design and Retail Italian Furniture at PRESOTTO MIDDLE EAST
  • United Arab Emirates - Dubai
  • February 2008 to May 2009

• Answering telephone calls and other client inquiries.
• Manage all the administrative duties efficiently including office communication.
• Maintain proper records of incoming and outgoing correspondence & files up to documents and letters in systematic manner and keep all assigned files up to date.
• Responsible for the efficient operation of the office including handling everyday general duties such as couriers, inquiries and flight ticket reservation.
• Responsible in handling the hiring of staff and coordinates with the company PRO regarding the visa status of the employees such as employment visa applications and renewals together with the checking of the requirements for the application.
• Prepares communication letters submitted to the clients for their inquiries and coordinates with them with what they really need.
• In-charge of filing office documents.
• Making Sales Invoice and Quotation to the client.
• Preparing Purchase Order and Delivery Note.
• Keeping the customer updated on the status of our shipment.
• Updating sales invoice in system (Quick books)
• Assisting Sales team with regards with delivery and purchase order.
• In-charge of handling the Petty Cash of the Company if the account is not around.
• Performs other Accounting jobs such as making Job Orders, Statement of Accounts submitted to the Client when the Accountant is not around.
• Performs other matters that may be assigned from time to time

Material Control Planner / Logistic / Purchasing at WISTRON INFOCOMM PHILIPPINES
  • July 2006 to December 2007

WISTRON INFOCOMM PHILIPPINES
Material Control Planner / Logistic / Purchasing
July 2006 - Dec 08, 2007
Job Description
➢ Practice SAP MM (Material Management) and PP (Production Planning) module.
➢ Knowledge in using tools for long and short term planning such as WIS
➢ (What-if- Simulation), BW (Business Warehouse)
➢ In depth knowledge of MRP using SAP system.
➢ Successfully handled 6 projects in the company.
➢ Responsible for the project from beginning (Pilot Run)
➢ Coordinates with the Project Manager and Global Planning Control to make sure the success of the project.
➢ Provides the detailed information and outcome for upsize or downsize in the demand.
➢ Make sure to support all materials needed in the production.
➢ Coordinate to the client regarding with the demand
➢ Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
➢ Provides pricing and delivery information, processes orders
➢ in charge of all buying raw materials, goods, and services for company needs to maintain operations
➢ Balancing quality with cost to ensure that the best purchases are made
➢ Stay up to date on overall market conditions and price trends that affect what they are buying by using the latest pricing information available on the Internet to compute the price of items, the cost of handling and transportation for those items, and the cost of time spent by workers who unload the stock and fill out shipping paperwork.
➢ Prepare Material Requirement Planning Reports
➢ Ensure demand and supply status can full fill weekly material requirement
➢ Review item parameter such ordering policy, order lead time
➢ Prepare daily Manufacturing Order Shortage Report
➢ Get Procurement's or related function feedback on material delivery confirmation
➢ Responsible in inbound out bound shipment.
➢ Keeping the customer updated on the status of our shipment.
➢ Coordinate with Shipping Control for expediting in-bound material deliveries
➢ Provide excess and Obsolete Material Reports
➢ Periodical report of warehouse inventory movement status
➢ Expediting urgent materials needed for production

Engineering Office Staff / Document Controller at HANJIN HEAVY INDUSTRIES & CONSTRUCTION CO. LTD
  • May 2006 to July 2006

HANJIN HEAVY INDUSTRIES & CONSTRUCTION CO. LTD.
Engineering Office Staff / Document Controller
May 2006 - July 2006
Job Description
➢ Support Korean Manager regarding documentation and data controlling
➢ Prepare daily attendance and absences report
➢ Responsible for the filing of drawings need by Auto Cad Team.

at HO DIAN METAL INDUSTRIAL CO
  • November 2003 to April 2006

HO DIAN METAL INDUSTRIAL CO.
Production Control / Logistics / Purchasing
November 2003 - April 2006
Job Description
➢ Responsible in inbound out bound shipment.
➢ Keeping the customer updated on the status of our shipment.
➢ In charge with Production Scheduling / Planning in order for the company to meet the demands of customer / buyers with reference to their forecast of items needed for their respective production process
➢ Prepare delivery report for actual delivered items, and receive shortage report from customer / buyer and update the production system with regards to quantity of raw materials, in process, semi finished and finished items.
➢ Prepare delivery list and delivery schedule, containing quantity of shortage and urgent items to be delivered and the delivery date and issue delivery receipt.
➢ Receive purchase order and review remaining balance of P.O. (undelivered plus new P.O released) Confirm ETD and ETA of materials from Taiwan. Receive Taiwan Purchase Order (T.P.O.)
➢ Purchase materials needed in production.
➢ Review R.M.A for replacement of NG items to customer
➢ Prepare monthly delivery invoice and make the necessary adjustment.

Education

Bachelor's degree, Computer Science
  • at System Technology Institute
  • January 2002

Specialties & Skills

Employee Relations
Settlement
Professional licensing
Licensing
ACCOUNTING
CORRESPONDENCE
INVOICE
INVOICES
INVOICING
MEDICAL INSURANCE
OTHER ACCOUNTING

Languages

English
Expert