Customer Support
Sky Software
Total years of experience :9 years, 4 Months
Provides full support in high-quality software solutions and IT services for the Hospitality industry world-wide.
1-Responsible for supporting the company's employees and clients at all levels as part of a help desk team. Ensuring that all hardware and software configured and installed correctly.
2-Providing technical advice and consultancy to our team and managements on matters of technical infrastructure developments for network, including the designing and the implementation phases.
1-Handling and troubleshooting for Linux, Windows operating systems, internal company network, and (VoIP) Network.
2-Manages and develops business opportunities with Telecom Carriers for the company’s portfolio.
3-Seeks new accounts constantly and satisfies existing customers with the best services.
• Graduation Project: Designing and fabrication of a Printed Circuit Board's Machine, which divided into three parts: one-The Graphical user interface done via Visual Basic. Two-The Machine that has three stepper motors to allow the movement for X, Y, and Z-axes. Three-The jointing point which responsible of receiving the command from GUI and convert it to the machine in appropriate way to understand and execute. Therefore, you can draw your desired circuit and then will have it in a copper board.