Unit service Manager
Central Circle Company
Total years of experience :16 years, 9 Months
- Supervision for 7 engineers.
- monitoring spare parts.
- Preparing quotation for repairing .
- Have a direct contract with all suppliers for manage the Training, orders and breakdowns.
- Have a very good relation with MOH customer s on a managerial level.
- Managed installation, preventive maintenance, repair & troubleshooting of more than 500 Medical Equipment including Motors, pumps, cooling, Valves, Board, fluidics and optics.
- Have a plan to reduce a equipment failure and spare parts consumption by application of data history with writing the last failure.
- Report any customer complaints with proper documentation.
- Maintain customer satisfaction.
- trained at QIAGEN on QIASymphny SP/AS and QIA advanced EZ1 in UK.
- trained at Thermofisher on VersaTrek 240 in Dubai.
- Working as SE (Senior Engineer).
- Responsible for “MOH” Ministry of health hospitals. - Responsible for some private hospitals.
- Team leader for three engineers.
- Managed installation, preventive maintenance, repair & troubleshooting of more than 70 Medical Equipment including Motors, pumps, cooling, Valves, Board, fluidics and optics.
- Decreased equipment failure and spare parts consumption by application of data history with writing the last failure.
- Report any customer complaints with proper documentation.
- Maintain customer satisfaction.
- Responsible for the delivery of maintenance reports to the Central workshop of MOH.
- trained at BD on BACTEC FX and BACTEC MGIT in Germany. - trained at BD on BD MAX in Belgium.
- trained at BD on Flow Cytometery " FACS Canto ii" in Germany.
- Perform software upgrades.
1 - Working as SE (Service Engineer).
2- Responsible for the Lower Egypt area.
3- Managed maintenance, repair & troubleshooting of more than 60 Medical Equipment including Motors, pumps, cooling, Valves & Boards.
4- Report any customer complaints with proper documentation.
5- Maintain customer satisfaction.
6- Installed more than 5 units of EMD ESWL unit E-1000 head quarter Turkish at “ Damanhour Hospital, Hemeda Private Hospital Zagazig, Tayseer Private Hospital Zagazig, Etc….”
7- Installed more than 10 units of Starmedtec Auriga XL LASEAR from Germany at “University Hospital of Alexandria, Tayseer Private hospital, etc…”
8- Installed more than 5 units of EMD C-ARM X-ray imaging system at “El Abour hospital zagazig, el matarya hospital Cairo, Etc…”
1- Team leader for three engineer.
2- Supervise on all maintenance all over Egypt.
3- Perform installations, start-ups, maintenance, repairs and updates of water purification, chemistry analyzer, haematology and safety cabinet equipments .
4- Report any customer complaints with proper documentation.
5- Maintain customer satisfaction.
6- Receive schedules from the engineers to facilitate the movement of work between us.
7- Installed more than 90 huge units of TKA Water purification from Germany for chemistry Analyzers of international companies “Roche, Siemens, Abbott”.
8- Installed more than 10 units of TKA water purification from Germany for centre researches and huge Hospital “VACSERA, Wadi El Nile hospital, El Galaa hospital, El mokhtber Lab and El Borg Lab, etc…. “
9- Installed more that 20 units of Karstulan Metalli OY safety cabinet from Finland at “Ein Shams hospital, Assiut university Hospital and VACSERA ”
10- Installed 30 units of STAC Group Haematology from China at “Cairo University & Porf. Dr Mahmoud Fathallah Lab, etc....”
11- Installed 4 unites of Vital Diagnostic chemistry analyzer 300 test from Italy at " Marsa Matrooh privet lab, 3 privet labs"
12- Installed 20 units of Vital Diagnostic chemistry analyzer 100 test from Italy at “Sednawy hospital, EL Salam El Dawly, private Labs”.
13- Installed 40 units of vital Diagnostic spectrophotometer Eon one test, from Italy at " Marsa Matrooh private labs, Hossam Al Din Medical Center Alexandria, Al Gofran Hosp. Alexandria, Etc….."
training at GE Health care as summer training. training at Kemet medical Co. as summer training. training at Bahgat group as summer training.