hazem badr, Service workshop Team Leadership

hazem badr

Service workshop Team Leadership

ZAK Solutions For Computer Systems

Location
Kuwait
Education
Bachelor's degree, social work
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

Service workshop Team Leadership at ZAK Solutions For Computer Systems
  • Kuwait
  • My current job since July 2009

supporting for Mega Projects spare parts within SLA, below is some of supported projects:-
1- Dell Tablet project in MOE, more than 53000 tablet for student and teaches,
2- Quantity of 40000 Dell Desktop and Monitors for MOE schools
3- Quantity 700 Dell Servers for MOE schools
4- Quantity 790 Dell Desktop, laptop and Tablet for PIC Kuwait

Hardware spare parts ordering, purchases and follow up the stock for all projects.

Networking and computer Technical support at ZAK Solutions For Computer Systems
  • Kuwait
  • September 2005 to July 2009

dell authorized service center

Networking and computer support at ZAK Solutions For Computer Systems
  • Kuwait
  • March 2005 to September 2005

Networking and computer support in MOE project.

A+ and Networking Instructor at Vergitech
  • Egypt - Cairo
  • December 2004 to March 2005

Full time A+ & Networking Instructor
(United Nations Development Programmers).

A+ & Network Instructor at Systems Integrator (IBM Authorized Training Center)
  • Egypt
  • September 2004 to December 2004

Full time A+ & Networking Instructor
IBM Authorized Training Center (Systems Integrator SI) in Super User Project.

A+ & Networking Instructor at Information System & Service (IBM Authorized Training Center)
  • Egypt
  • September 2004 to November 2004

Part time A+ & Networking Instructor
in IBM Authorized Training Center (IS&S Information System & Service) in Super User Project (Phase 5).

Network Administrator at DGX (IBM Authorized Trainig Center)
  • Egypt
  • March 2004 to September 2004

Network Administrator.
Domain Server, Backup for Domain, ISA server and Support for 85 Client Computers.

A+ Instructor at Systems Integrator -SI (IBM Authorized Trainig Center)
  • Egypt
  • April 2004 to July 2004

Part-time in IBM Authorized Training Center (Systems Integrator SI) in Super User Project (Phase 4 A+)

technical support at weblife
  • Egypt
  • May 2000 to April 2002

maintenance and technical support. assembling, troubleshooting PCs. Installing, Configuring and Administering Networks. maintenance, assembling, troubleshooting Networks. Network Administrator

Education

Bachelor's degree, social work
  • at social work
  • June 2001

Specialties & Skills

Technical Support
Microsoft DOS
Microsoft Windows 2000 Professional
ShowRoom in-charge ( Managing Promotions and Stock )
Promotions
Active Directory
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows ME
Microsoft Windows XP
Microsoft Windows 2000 Server
Good knowledge in Microsoft Office
Good knowledge and experience in maintenance, assembling, troubleshooting PCs.
Good knowledge and experience in Installing, Configuring and Administering Networks
Good knowledge and experience in Microsoft ISA
Good knowledge in Symantec Ghost corporate Edition
Good knowledge and experience in Magic Help Desk
Customer care
Good knowledge in Active Directory Services (Domain)
Sales Representative
Good knowledge and experience in JD Edwards
Good knowledge and experience in Altiris Help Desk
Installing WAN, LAN and Wireless Networks
Managing authorized service center workshop
Hardware spare parts ordering, purchases and follow up

Languages

Arabic
Expert
English
Native Speaker

Training and Certifications

PMP (Training)
Training Institute:
Life Long
Date Attended:
October 2016
Duration:
40 hours