Fleet stock Maintenance Manager (PDI/After Sales)
CARS24
مجموع سنوات الخبرة :13 years, 0 أشهر
- Managing the daily inspection for current fleet Stock yard.
- Managing the Periodic maintenance for fleet stock yard.
- Monitoring fleet maintenance in daily basis at workshops and the ETD.
- Managing spare parts and required stock.
- Managing the daily PDI.
- Using coordination and planning skills to achieve
results according to schedule.
- Manage on-site evaluations, internal audits and
customer surveys.
- Monitoring company inventory to keep stock levels
and databases updated.
- Managing after Sales service.
- Taking care of after sales service including customer complaints, fleet maintenance and customer's feedback.
Following up with technical team in our vendor or any local vendors we are dealing with.
Ensure that all our vehicles on system shown exactly as it's physical status. (under repair /Rented/Ready)
Arrange Report for the Physical stock in our yards and service Center on Daily Basis.
Ensure that all techichans including service advisors reciving and repairing vehicles in time so we will be able to receive more vehicles on Daily Basis.
Allocate tasks for each member in my team and get sure that every one will be satisfied and doing it in time without any execuse in future.
Arrange Reports for all our vehicles that still under repair and start to follow up with our team and service advisors to give me expected time so will deliver it in time without facing any type of complain due to delaied delivery.
Arrange report in daily Basis for all customer that we didn’t provide a replacement vehicles and make schedule with ma team so will be able to provide replacement for each to avoid revenue stop and upgrading Process.
Ensure that our service Center should be clean with the start of new day plus providing all they way to make our sutomers satisfy .
Increease the comptetions between my team members and techinchan by giving required by the end of month and price for every one will achieve his goal .
Ensure that all accident vehicles received as per our company policy and process so it will be easy to clear cases with insurance company then start repairing after getting approvals.
Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.
Managing the company's digital presence on websites, blogs and social channels.
Creating new business proposals.
Developing marketing agendas.
Putting together promotional materials, programs, and events.
Being the key contact for consumer feedback.
Researching and analyzing competitors.