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Hazem Badawy, team member cashier

Hazem Badawy

team member cashier·Americana Group

Saudi Arabia

Diploma, elmahalla

Work experience

Total years of experience: 6 years, 10 months

team member cashier

December 2024 - Present

Americana Group

Jeddah, Saudi Arabia

December 2024 - Present

* Excellent communication skills
* Fast customer service
* Proficiency in using cashier systems
* Proficiency in English
Working within a team, managing a team, and recording inventory daily.
Company industry:
Food & Beverage Production
Job role:
Accounting and Auditing

Branch Supervisor

December 2024 - Present

Americana Restaurants (Restaurants)

Jeddah, Saudi Arabia

December 2024 - Present

Manage and direct the daily branch staff, allocating
tasks efficiently to ensure the highest levels of
service and food quality in compliance with
corporate benchmarks. Accurately supervise stock
levels and storage rooms, monitor supplier
deliveries, and implement FIFO standards to reduce
waste and ensure continuous item availability.
Oversee strict implementation of hygiene, health,
and occupational safety regulations, ensuring all
staff members fully adhere to standard sanitary
codes. Monitor daily operational workflows, resolve
customer complaints effectively, and deliver
regular performance and sales reports to regional
management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Branch Supervisor

November 2024 - Present

Americana Restaurants (Restaurants)

Jeddah, Saudi Arabia

November 2024 - Present

Manage and direct the daily branch staff, allocating
tasks efficiently to ensure the highest levels of
service and food quality in compliance with
corporate benchmarks. Accurately supervise stock
levels and storage rooms, monitor supplier
deliveries, and implement FIFO standards to reduce
waste and ensure continuous item availability.
Oversee strict implementation of hygiene, health,
and occupational safety regulations, ensuring all
staff members fully adhere to standard sanitary
codes. Monitor daily operational workflows, resolve
customer complaints effectively, and deliver
regular performance and sales reports to regional
management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Waiter

December 2022 - December 2023

Choco Zone Cafe (Cafes)

Al Mahallah al Kubra, Egypt

December 2022 - December 2023

Welcomed cafe guests warmly, guided them
through the food and beverage menu, and
provided personalized recommendations to
enhance their experience. Recorded customer
orders accurately via POS systems and served food
and beverages swiftly and professionally. Promoted
special desserts and premium add-ons,
successfully increasing the daily average
transaction value.
Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Restaurant Team Member

December 2019 - December 2021

Bazooka Fried Chicken (Restaurants)

Tanta, Egypt

December 2019 - December 2021

Greeted customers and handled orders efficiently
with a positive attitude, ensuring a fast and
exceptional dining experience. Operated on the
preparation and production lines, adhering strictly
to approved recipes to maintain taste and quality
consistency. Cooperated effectively with team
members to sustain a fast-paced workflow and
meet order demands successfully during peak
hours.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Restaurant Team Member

December 2019 - December 2021

Bazooka Fried Chicken (Restaurants)

Tanta, Egypt

December 2019 - December 2021

Greeted customers and handled orders efficiently
with a positive attitude, ensuring a fast and
exceptional dining experience. Operated on the
preparation and production lines, adhering strictly
to approved recipes to maintain taste and quality
consistency. Cooperated effectively with team
members to sustain a fast-paced workflow and
meet order demands successfully during peak
hours.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Assistant Floor Captain

December 2017 - December 2019

El-Prince Restaurant (Restaurants)

Al Mahallah al Kubra, Egypt

December 2017 - December 2019

Assisted the Floor Captain in organizing table
layouts and seating arrangements, ensuring
seamless service flow during high-volume hours.
Ensured all orders coming out of the kitchen
perfectly matched customer requests and
delivered them with top-tier traditional hospitality.
Handled guest complaints and feedback
diplomatically and promptly to ensure total
customer satisfaction. Supervised floor setups prior
to opening, confirming all necessary tools and
supplies were fully prepared for seamless
operation.
Company industry:
Food & Beverage Production

Assistant Floor Captain

December 2017 - December 2019

El-Prince Restaurant (Restaurants)

Al Mahallah al Kubra, Egypt

December 2017 - December 2019

Assisted the Floor Captain in organizing table
layouts and seating arrangements, ensuring
seamless service flow during high-volume hours.
Ensured all orders coming out of the kitchen
perfectly matched customer requests and
delivered them with top-tier traditional hospitality.
Handled guest complaints and feedback
diplomatically and promptly to ensure total
customer satisfaction. Supervised floor setups prior
to opening, confirming all necessary tools and
supplies were fully prepared for seamless
operation.
Company industry:
Food & Beverage Production

Education

elmahalla

April 2022

April 2022

Diploma, elmahalla

Egypt

GPA (rating): Very good

GPA (rating): Very good

المحلة الثانوية الميكانيكية

January 2020

January 2020

High school or equivalent, دبلوم صناعي

Egypt

Skills

Management
Expert
Management
Expert
Cashier
Expert
Cashier
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Teamwork
Expert
Teamwork
Expert
Sales
Expert
Sales
Expert
waiter
Expert
waiter
Expert
cashier
Expert
cashier
Expert
Teamwork
Expert
Teamwork
Expert
Hospitality
Expert
Hospitality
Expert
Food Service
Expert
Food Service
Expert
Management
Intermediate
Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Beginner
Microsoft Office
Beginner
Cooking
Expert
Cooking
Expert
Hotels
Beginner
Hotels
Beginner
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
FOOD PREPARATION
Intermediate
FOOD PREPARATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
branch supervisor
Expert
branch supervisor
Expert
Food Safety
Expert
Food Safety
Expert
Training
Expert
Training
Expert
Restaurants Management
Intermediate
Restaurants Management
Intermediate
Marketing
Expert
Marketing
Expert

Languages

English

Expert

Training and Certifications

Certifications
Advanced Microsoft Excel Course