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تم إلغاء حظر المستخدم بنجاح
حازم مجدي, restaurant area manager

حازم مجدي

restaurant area manager·ROF Group

الكويت

بكالوريوس, law

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 6 أشهر

restaurant area manager

مايو 2025 - حتى الآن

ROF Group

الكويت، الكويت

مايو 2025 - حتى الآن

• Overseeing multiple locations including recruiting, training, motivating, and developing store managers and staff.
• Ensuring consistent standards in service, food quality, cleanliness, and compliance with health & safety regulations.
• Handling escalated customer complaints and enhanced satisfaction.
• Auditing store performance making weekly and monthly audit visits.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Area Manager

مايو 2025 - حتى الآن

ROF Group – Wachamean & Happy Eille (Burger & Chicken Concept)

مبارك الكبير، الكويت

مايو 2025 - حتى الآن

• Overseeing multiple locations including recruiting, training, motivating, and developing store managers and staff.
• Ensuring consistent standards in service, food quality, cleanliness, and compliance with health & safety regulations.
• Handling escalated customer complaints and enhanced satisfaction.
• Managing store appearance, executing marketing initiatives, and addressing operational issues.
• Driving sales, managing budgets, controlling costs, and achieving financial targets.
• Monitoring customer requirements and building reports.
• Controlling labor hours and budgets across all accounts.
• Daily monitor floor operations to ensure all work standards are met and food safety procedures are strictly followed.
• Ensuring accurate documentation.
• Performing quality assurance inspections and preparing reports.
• Maintaining accountability for site performance and compliance.
• Coordinating additional operational tasks and project work.
• Auditing store performance making weekly and monthly audit visits.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Area Manager

أغسطس 2016 - مايو 2025

mr baker group

الكويت، الكويت

أغسطس 2016 - مايو 2025

• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting and training employees.
• Maintaining store staff job results by coaching, counseling and disciplining employees, planning, monitoring and
appraising job results.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and
other people in a position to understand service requirements.
• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion;
authorizing clearance sales; studying trends.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales
records.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.
• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and
procedures.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain
productivity when employees are absent.
• Manage all controllable costs to keep operations profitable.
• Manage stock levels and make key decisions about stock control.
• Analyze sales figures and forecast future sales.
• Analyze and interpret trends to facilitate planning.
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well
as providing or organizing training and development.
• Ensure standards for quality, customer service and health and safety are met.
• Respond to customer complaints and comments.
• Organizes special promotions, displays and events.
• Update colleagues on business performance, new initiatives and other pertinent issues.
• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Area Manager

أغسطس 2016 - أبريل 2025

Heris of Samir Saed and Yousef Nadonm CO.

الجابرية، الكويت

أغسطس 2016 - أبريل 2025

• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting and training employees.
• Maintaining store staff job results by coaching, counseling and disciplining employees, planning, monitoring and
appraising job results.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and
other people in a position to understand service requirements.
• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion;
authorizing clearance sales; studying trends.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales
records.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.
• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and
procedures.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain
productivity when employees are absent.
• Manage all controllable costs to keep operations profitable.
• Manage stock levels and make key decisions about stock control.
• Analyze sales figures and forecast future sales.
• Analyze and interpret trends to facilitate planning.
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well
as providing or organizing training and development.
• Ensure standards for quality, customer service and health and safety are met.
• Respond to customer complaints and comments.
• Organizes special promotions, displays and events.
• Update colleagues on business performance, new initiatives and other pertinent issues.
• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Public relation manager

أبريل 2015 - يناير 2016

links Shipping Company

الدوحة، قطر

أبريل 2015 - يناير 2016

• Lead and coordinate monthly team meeting.
• Meeting and Making deals with the new customers.
• Solve the legal problems

مجال الشركة:
الشحن
الدور الوظيفي:
التسويق والعلاقات العامة

Public relation coordinator

مايو 2014 - مايو 2015

links shipping group

الدوحة، قطر

مايو 2014 - مايو 2015

• Coordinate all administration work in the office.
• Review of the original documents for the shipments before submitted to the general authority of custom.

مجال الشركة:
الشحن
الدور الوظيفي:
التسويق والعلاقات العامة

Broker

أبريل 2013 - أبريل 2014

links group

الدوحة، قطر

أبريل 2013 - أبريل 2014

Responsibilities:
• Clear all the import & export shipments procedures.
• Collect documents from the shipping agent.
• Arrange custom declaration at the seaport system.

مجال الشركة:
الشحن
الدور الوظيفي:
المبيعات

Human resource

يونيو 2011 - فبراير 2013

Egyptian Company for seamless wear

القاهرة، مصر

يونيو 2011 - فبراير 2013

مجال الشركة:
تصميم الأزياء
الدور الوظيفي:
الموارد البشرية والتوظيف

lawyer in

مايو 2008 - مايو 2011

Amr Shamkh office

القاهرة، مصر

مايو 2008 - مايو 2011

مجال الشركة:
مكاتب المحاماة
الدور الوظيفي:
الشؤون القانونية

التعليم

Cairo University In giza

يونيو 2010

يونيو 2010

بكالوريوس، law

مصر

Cairo University

يناير 2010

يناير 2010

بكالوريوس، law

مصر

Skills

BUDGETING
Intermediate
BUDGETING
Intermediate
CASH MANAGEMENT
Intermediate
CASH MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOCAL AREA NETWORKS
Intermediate
LOCAL AREA NETWORKS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
Sales Management
Expert
Sales Management
Expert
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert
Business Development
Expert
Business Development
Expert
Administration
Expert
Administration
Expert
Training
Expert
Training
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Restaurants
Expert
Restaurants
Expert
Food Safety
Expert
Food Safety
Expert
Hospitality
Expert
Hospitality
Expert

اللغات

الانجليزية

مبتدئ

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Kuwait Driving License
International Computer Driving License (ICDL)