member relations
now health center
مجموع سنوات الخبرة :7 years, 1 أشهر
• Providing Excellent Customer Support: This Involves Addressing Customer Inquiries, Resolving Issues, And Ensuring A Positive Customer Experience.
• Building Strong Customer Relationships.
• Offering Product Or Service Knowledge..
• Handling Complaints And Escalations: Resolving Customer Issues Efficiently And Effectively, Even In Challenging Situations.
• Providing Feedback To Improve Processes.
• Maintaining Professionalism And Empathy: Interacting With Customers In A Courteous, Respectful, And Empathetic Manner To Build Trust And Goodwill.
• Collaborating With Team Members
o Greeting clients and visitors with a positive, helpful attitude.
o Assisting clients in finding their way around the office.
o Assisting with a variety of administrative tasks including copying, faxing, taking notes.
o Preparing meeting and training rooms.
o Answering phones in a professional manner, and routing calls as necessary.
o Assisting colleagues with administrative tasks
o Performing ad-hoc administrative duties.
o Answering, forwarding, and screening phone calls.
o Sorting and distributing mail.
o Hiring, managing, and developing the junior administrative team.
o Provide excellent customer service.
o Scheduling appointments.
o Prepare claim forms for insurance.
● Served visitors by greeting, welcoming, and directing them.
● Notified company personnel or visitor arrival .
● Informed visitors by answering or referring inquires .
