Resource Manager
Tools & Solutions
مجموع سنوات الخبرة :12 years, 6 أشهر
Job Responsibilities and Details:
• Assigning available staff to projects based on their skills and experience.
• Creating Tools & Technology Matrix to drive the Sales forward toward our Capabilities.
• Hiring new staff in accordance with project budgets.
• Providing project managers with ongoing resource management and related support.
• Mitigating resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
• Monitoring employee utilization, workload, and overtime hours.
• Collaborating on resource management with internal departments.
• To engender and promote a one team Spirit within the team with a continuous improvement driver.
• Keeping informed on labor laws and trends in resource management.
• Led RFPs Sourcing process for our customers
• Development & maintenance of resource plan, identify availability issues and provide proposals to resolve, working with the Delivery Director.
• Assisting PMs with escalations
• To work with line managers on the design and manage delivery of appropriate and relevant Individual deployment plans.
Projects:
• In-House Tools & Technology Matrix Application Development
• Managing Developers on .Net Platform and work with them on Sprint Plans and daily standups to monitor progress.
• Manage the Creation of a Brand-new Annual Appraisal System based on Behavioral and technical Competencies
• From the Design phase to monitoring compliance with the timetable and working with the HR Operations to ensure consistency of quality in appraisal documentation.
Job Responsibilities and Details:
• Managing the Working Culture through a Cycle of Work Climate management to ensure healthy work Environment
• Managing the Proper Design, Creation, and implementation of the Company Policies to cover all aspects of Work-related Issues & Needs.
• To engender and promote a one team Spirit within the team with a continuous improvement driver.
• Ensure optimum resource utilization through medium term scheduling & rotation acts.
• To work with line managers on the design and manage delivery of appropriate and relevant Individual deployment plans.
• Maintaining of resource pool regarding availability and skills to fill project’s needs.
• Management & fulfillment of resource requirements from all projects and initialization of proposals to address shortfalls, conflicts & skill gaps.
• Development & maintenance of resource plan, identify availability issues and provide proposals to resolve, working with the Delivery Director.
• Assisting PMs with escalations
• Monitoring employee utilization, workload, and overtime hours & team performance metrics
• Mitigating resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
• Manage KPIs and Goals Cascading Process until settling the Company KPIs System
• To design and facilitate in-house events, “e.g., workshops, away days” as required.
• To develop CodeLab’s approach to talent management and succession planning and to co-ordinate the contributions of key stakeholders to ensure effective implementation.
Projects:
• In-House Human Resources Module Development
• Managing the design based upon the analysis of the business needed to match the Policy and procedure
• Managing Developers on Low Code Platform of Out Systems and work with them on Sprint Plans and daily standups to monitor progress.
• Manage the Creation of a Brand-new Annual Appraisal System based on Behavioral and technical Competencies
• From the Design phase to monitoring compliance with the timetable and working with the HR Operations to ensure consistency of quality in appraisal documentation.
Develop and lead PICO’s approach to workforce planning and organizational critical restructures.
• Work with senior managers to develop and embed workforce plans, directorate, and team structures to support new ways of working.
• Contribute to the development and implementation of people strategies and policies to ensure that they reflect employment law and are
aligned with PICO’s organizational values, culture, and objectives.
• Manage KPIs and Goals Cascading Process until settling the Company KPIs System
• Build a pipeline of talent to fill future openings as the company continues rapid growth
• Develop and maintain a social recruiting campaign to reach active and passive candidates, including content development, vendor
relationship management, and platform management
• Facilitate completely new hire onboarding process through first day of employment
• Lead initiatives that contribute to the embedding of organizational values that resonate with staff and contribute to a climate where
empowerment, engagement and devolved autonomy can flourish.
• Contributing to a positive employee relations culture, respecting formal and informal channels of communication with recognized trade
union representatives, whilst also developing new models for communicating and engaging with staff.
• Managing the Design & Development of the Training Process & Programs for Prime & Product Support Personnel to align with Ingersoll
Rand, Liu Gong & other Suppliers Policy.
• Working on e-Learning Training Programs for PICO staff on Ingersoll Rand e-Learning Platform.
• Evaluate and analyze the effectiveness of each training module.
• Work on defining annual training budget requirements and creating grand Annual Delivery Calendar.
• Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness.
Projects:
Odoo ERP Implantation
• Working Closely with Odoo Consultant Team “Project Manager and Business Analyst to Convert our Policy and Procedure into Process and
separate Tasks & steps and mirror it with the ERP
• Managing the Data Cleansing, and Data Entry with available resources in projected Time span.
• Manage the Illustration of the ERP Module and how to enable Companywide resources to utilize.
Organizational Development Consultant
Freelancer @ Saudi White Cement - Riyadh Cement Co.
Working hand to hand “BU Visits & Video Conf.” with the Parts Sales Team & Parts Inventory Team “Across 10
Countries Egypt, Russia, Iraq, Kenya, Tanzania, Uganda, Nigeria, Ghana, Sierra Leone & Liberia” to enhance their
technical capabilities and work efficiencies.
• This also Include the following for Parts Sales Team:
• Basic Diesel Engine, Power Train, Hydraulics, Fluids & Filters, Undercarriage &GET
• This includes the following for Inventory Team:
• Inventory Management from basics to Controlling and replenishing the Stock, Surplus
management & Inventory Management Financials
• Identify and analyze areas of revenue generation opportunities for products and/or services in support of
business goals and monitor locations overall effectiveness throughout the sales coaching process.
• Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness;
recommending areas of improvement to achieve and deliver higher quality services.
• Prepares new sales representatives by conducting orientation to sales process; developing individual coaching
plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.
• Creation, Development, deployment, delivering and managing comprehensive “core” training programs for all
Parts Sales teams & Parts Operations teams all over the territories
• Designing & Developing the Training Process for Product Support Personnel to align with Caterpillar Policy.
• Working on e-Learning Training Programs for Mantrac group staff on Caterpillar University.
• Evaluate and analyze the effectiveness of each training module.
• Work on defining annual training budget requirements and creating grand Annual Delivery Calendar.
Courses Delivery
• Bringing down Caterpillar and Mantrac’s Vision and expectation - “Dealer to have foundational Parts Operations
and Inventory Control Curriculums & Delivery Structure” - to come to real ground by Creating First level
certification under the name of “Parts Inventory Management Certification” Foundational Level to be delivered
across 9 territories of Mantrac Unatrac Dealership in the form of ILT, On Job Training and e-learning
• Delivering 184 hours of Inventory Management Training to 146 of the Inventory and Non-Inventory Personnel
across Nigeria, Sierra Leone, Ghana, Kenya, Tanzania, and Uganda “During Year 2014”
• Delivering 144 hours of Inventory Management Training to 40 of the Inventory and Non-Inventory Personnel
across Kenya, Tanzania, Iraq, and Egypt “During Year 2013”
• Delivering 7 Courses of Major Commodities in about 256 hours of Parts Sales Training to 63 of the Parts Sales
Personnel across Nigeria, Ghana, Kenya, Tanzania, and Uganda “During Year 2016”
• Delivering 64 hours of Inventory Management Training to 40 of the Inventory Personnel across Kenya, Tanzania,
Following Trainees, Apprentices & Attach-mentees to complete their Daily Diaries & Monthly Evaluation and
monitoring these evaluations to report the results with keen to the details.
• Providing Reports and Data Analysis to the Technical Training Manager.
• Reporting the KPIs Reports to the Technical Training Manager.
• Assisting in the Recruitment process of the new engineers and the new apprentices.
• Assisting in the yearly Assessments of the Trainees and the Apprentices during their first years.
Projects & Achievements
• Bringing Back the Project of Caterpillar Fundamental Technical English to be Delivered to Mantrac’s Technicians,
Apprentices and Warehouse personnel with about 380 hours of delivery around one year to more than 30 of
selected personnel to have a notable development on their language skills and touching this impact on their
technical skills throughout reading manuals and writing technical reports to have the Best Return on Investment
University, faculty of commerce
EMBA Joint Program between Alexandria University and Georgia State University "J. Mark Robinson College of Business"
USAID Program - Egypt, Alexandria
Job Responsibilities and Details:
• Providing administrative support for the daily operations including scheduling, developing a complex filing
system, and assisting with the coordination of logistics for all meetings.
• Producing reports and conduct program evaluations.
• Responsible for conducting communication with the EMBA participants, including maintaining updated lists &
contact information and responding to & directing requests for information.
• Managing program books ordering, receiving, storage and delivering.
• Responsible for providing wide range of administrative and management assistance & support.
Related course work: Managerial Economics, Leadership, Organizational Behavior, Financial & Investment, Decision Making, Financial Accounting & Reporting, Business Regulations & Fiscal Policies, Decision Support Tools, Managerial Accounting & Control, Strategic Marketing, Business Strategy, International Business Management, Information Technology Strategy.
courses: Related course work: supply chain management, marketing, management, business law, macroeconomics, statistics, marketing, and sales.
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