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تم إلغاء حظر المستخدم بنجاح
حازم ياسر, ICT Support Specialist

حازم ياسر

ICT Support Specialist·Talent Blueprint FZ LLC

المملكة العربية السعودية

بكالوريوس, Electronics And Communication Engineering

الخبرة العملية

مجموع سنوات الخبرة: 2 سنوات, 11 أشهر

ICT Support Specialist

نوفمبر 2025 - حتى الآن

Talent Blueprint FZ LLC

جدة، المملكة العربية السعودية

نوفمبر 2025 - حتى الآن

• Contributed to the success of AFCU23 and ACLE26 as part of the Local Organizing Committee, ensuring seamless ICT operations.
• Delivered Level 1 technical support, enhancing user experience during high-profile international sports events.
• Spearheaded the setup of robust network infrastructure, including structured cabling, routing, switching, and Wi-Fi deployment, ensuring reliable connectivity.
• Collaborated effectively with MOS and field teams to troubleshoot and resolve incidents swiftly, maintaining operational integrity under tight deadlines.
• Conducted preventive maintenance and thorough pre-event system checks, guaranteeing optimal performance and reliability of all ICT systems.
مجال الشركة:
إدارة الفعاليات

Mobile Network Maintenance Engineer

أكتوبر 2024 - فبراير 2025

OPER8 ICT

القاهرة، مصر

أكتوبر 2024 - فبراير 2025

• Ensured optimal performance of mobile network infrastructure, achieving high uptime and reliability for users.
• Diagnosed and resolved technical issues, significantly improving signal quality and reducing network congestion.
• Performed comprehensive network health checks and performance audits to maintain system integrity.
• Partnered with telecom operators to facilitate system upgrades and enhancements, driving innovation and efficiency.
• Spearheaded initiatives that improved user experience and increased overall network efficiency, demonstrating a commitment to excellence in service delivery.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
الهندسة

Light Current Engineer

يوليو 2024 - سبتمبر 2024

Home Secure

القاهرة، مصر

يوليو 2024 - سبتمبر 2024

• Supervised the installation and integration of advanced light current systems, enhancing operational efficiency.
• Managed comprehensive testing, commissioning, and maintenance of critical security systems, including CCTV, access control, and fire alarms, ensuring optimal functionality.
• Assisted in the deployment of structured cabling and security systems, contributing to seamless connectivity and communication.
• Conducted daily site inspections, rigorously ensuring compliance with safety standards and regulations, fostering a secure work environment.
• Developed strong problem-solving skills through hands-on experience in troubleshooting and optimizing electronic systems.
• Collaborated with cross-functional teams to deliver projects on time and within budget, showcasing effective teamwork and communication skills.
مجال الشركة:
خدمات الأمن الخاص
الدور الوظيفي:
الهندسة

IT Help Desk Support

يناير 2023 - يناير 2024

Azraq Advertising and Publicity Company

المنصورة، مصر

يناير 2023 - يناير 2024

• Delivered exceptional technical support to over 20 users, swiftly resolving issues with Windows, MS Office, printers, and internal systems, significantly boosting user productivity.
• Managed Active Directory user accounts, performing password resets and configuring access permissions to maintain secure and efficient user access.
• Executed hardware setup and configuration for new hires, ensuring a seamless onboarding experience and enabling immediate productivity.
• Leveraged ticketing systems to track and prioritize support requests, enhancing response times and user satisfaction.
• Collaborated with cross-functional teams to identify and implement solutions for recurring technical issues, driving continuous improvement in IT support services.
مجال الشركة:
الإعلان

IT Help Desk

يونيو 2022 - يونيو 2023

Egyptian Armed Forces

السويس، مصر

يونيو 2022 - يونيو 2023

• Provided outstanding technical support to a diverse user base, ensuring optimal functionality of PCs, laptops, printers, and network devices.
• Managed Active Directory (AD) accounts and streamlined hardware inventory processes, leading to improved resource management.
• Analyzed and resolved intricate issues involving LAN, internet connectivity, and internal network systems, significantly boosting network reliability.
• Configured and maintained sophisticated electronic systems, including CCTV cameras, enhancing security and surveillance capabilities.
• Collaborated with cross-functional teams to implement IT solutions, demonstrating strong problem-solving skills and technical expertise in electronics and communication engineering.
• Stayed updated with industry trends, continuously enhancing technical knowledge to support evolving IT needs.
مجال الشركة:
الخدمات العسكرية
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Portsaid University, Faculty of Engineering

سبتمبر 2021

سبتمبر 2021

بكالوريوس، Electronics And Communication Engineering

مصر

Skills

MCSE
Expert
MCSE
Expert
Cloud Computing
Expert
Cloud Computing
Expert
IP Networking
Expert
IP Networking
Expert
IT
Expert
IT
Expert
Customer Service, Complaint Handling
Intermediate
Customer Service, Complaint Handling
Intermediate
Phone & Online Support, Client/Server Models.
Beginner
Phone & Online Support, Client/Server Models.
Beginner
CIVIL ENGINEERING
Intermediate
CIVIL ENGINEERING
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
COMMISSIONING
Intermediate
COMMISSIONING
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
TELECOM INFRASTRUCTURE
Intermediate
TELECOM INFRASTRUCTURE
Intermediate
WAN
Intermediate
WAN
Intermediate
LAN
Intermediate
LAN
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
TECHNICAL ACUMEN
Intermediate
TECHNICAL ACUMEN
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
COMPONENT DESIGN
Intermediate
COMPONENT DESIGN
Intermediate
LOW VOLTAGE
Intermediate
LOW VOLTAGE
Intermediate
FIRE ALARM SYSTEMS
Intermediate
FIRE ALARM SYSTEMS
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
ACCESS CONTROLS
Intermediate
ACCESS CONTROLS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
Technical Troubleshooting, Hardware Configuration, Offshore Team Collaboration, Software Installs
Beginner
Technical Troubleshooting, Hardware Configuration, Offshore Team Collaboration, Software Installs
Beginner
LAN Connectivity , Problem Diagnosis.
Intermediate
LAN Connectivity , Problem Diagnosis.
Intermediate
3G WELDING CERTIFICATION
Intermediate
3G WELDING CERTIFICATION
Intermediate
LTE TELECOMMUNICATION
Intermediate
LTE TELECOMMUNICATION
Intermediate
COMPUTER AIDED ENGINEERING CAE
Intermediate
COMPUTER AIDED ENGINEERING CAE
Intermediate
ETHERNET
Intermediate
ETHERNET
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate

اللغات

العربية

اللغة الأم

الانجليزية

متوسط

التدريب و الشهادات

الشهادات
Certificate of Completion
Talent Blueprint FZ LLC
Jan 2026
عرض الشهادات
CCNAv7
NTI
May 2024
عرض الشهادات
Light Current, College Training
Fundamentals of
Light Current, College Training
Fundamentals of computing, hardware, and troubleshooting.
Light Current, College Training
CCNAv7
May 2024 - Dec 2030
عرض الشهادات
HCIA Cloud Computing Course
Nov 2021 - Dec 2024
عرض الشهادات
التدريب
MCSE
Online
Aug 2023
Light Current
Port-Said University
Aug 2020
Mobile Package
Huawei
compTIA A+
Online Course
Jul 2023