Corporate sales and marketing manager
Azercell Telecom
Total years of experience :14 years, 10 Months
Managed 27 staff including sales personnel, managers and administrative support staff. Created, tracked and reported progress against detailed project plans and timelines to guide development team. Led project work from concept to finished product. Developed financial models for justification of new project work. Facilitated integration of new products and processes into production. Built business relationships and effectively partnered with relevant key personnel within industry. Managed process of collecting information on companies. Controlled acquisition of new corporate clients. Managed services and tariffs provided to corporate customers. Defined communication strategy for existing new products and services. Planned department budget. Identified and implemented department targets and relevant performance indicators.
Implemented Annual Development Plan for Corporate segments Acquisition and Retention. Developed new services and campaigns for purpose of new subscriber acquisition and existing subscriber retention (churn prevention), revenue and customer satisfaction index increase and ensuring full control for overall implementation. Managed existing growth strategies. Tracked overall and segmented market competition and ensured corresponding actions.
Collected market research needs from all departments, planned annual market research portfolio and controlled research process. Reporting results to internal customers. Managed vendor selection and relationships. Ensured timely delivery of weekly, monthly and annual reports consistently meeting department KPI’s. Conducted tariff, VAS and market segment analysis.