Chief Operating Officer - Founder
Al Jawad Moving and Logistics
Total years of experience :25 years, 9 Months
Oversee the long-term vision and growth strategies of services as well as supporting and leading the greater operations daily.
Implementing and managing the operational budget
Ensuring the operation adheres to applicable laws, audits, and regulations
Developing and cascading the organization's strategy/mission statement to the lower-ranking staff, and implementing appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals
Planning by prioritizing customer, employee, and organizational requirements
Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements
Driving performance measures for the operation (including a consideration of efficiency versus effectiveness), often in the form of dashboards convenient for review of high level key indicators
Design and implement business strategies, plans and procedures
Set comprehensive goals for performance and growth
Establish policies that promote company culture and vision
Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
Manage relationships with partners/vendors
NCB Capital (NCBC), Jeddah, Saudi Arabia
Lead and participate in the development, implementation and monitoring of the company’s mission, ensuring all services and programs align with strategic plans.
Oversee all daily operations, delivering efficient corporate services for overall company effectiveness. Develop and manage corporate programs and services, providing direction to senior leadership team and ensuring service delivery strategies; and provide direction and coordination of corporate services, including facility management, procurement, general administrative services and record management.
• Liaise with suppliers, managing all company goods acquisition.
• Manage and maintain business relationships, including suppliers, vendors, travel agencies, hotels and car rentals.
• Negotiate and secure best corporate rates.
• Fitted out corporate building; and managed and integrated procurement procedures through enterprise resource planning (ERP).
Managed IT projects’ annual budget; and supervised a team of IT professionals. Liaised between brokerage team and IT professionals, ensuring smooth project completion on both technological and business side. Collaborated with cross-functional teams; and translated project and business requirements, delivering projects on-time and within schedule.
• Envisioned and created a new trading lounge concept.
• Developed and implemented transformation programs, modernizing bank’s IT system.
• Enhanced company’s Interactive Voice Response (IVR) technology, increasing overall workflow.
Directed all stages of support for enterprise system development, defining project scopes, goals and deliverables; and supervised a team of IT professionals, including system administrators, network engineers and infrastructure specialists, ensuring all projects and implementations aligned with requirements and company goals. Led teams; and managed all project stages. Monitored performance of servers, storage, routers, switches and firewalls.
• Developed policies and procedures in-line with industry best practices, ensuring success of daily operations as well as business continuity at clients’ locations.
• Coordinated tasks based on priority, including network support, hardware/software troubleshooting, security, and network device installation.
Planning & Administering NCB network and exchange systems
Managing & participating in network infrastructure projects
Administering & trouble shooting network communication devices in branches and corporate sites
Administering exchange servers ( Email System )
National Sales Engineer for selling telephone and fiber optic cables
STC Account Manager
• Achieving annual local sales target of 1 million SR of selling telephone cables
Master Degree in Industrial Engineering
Bachelor degree in Electrical and Computer Dept (Communication & Electronics)