Heba abdel Motaleb Mohamed, representative

Heba abdel Motaleb Mohamed

representative

Amideast

Location
Egypt - Cairo
Education
Bachelor's degree, media
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

representative at Amideast
  • Egypt - Cairo
  • May 2007 to October 2010

 Deal with difficult or irate customers .
 Handle general questions and complaints .
 Interact with customers to provide information in response to inquiries about services and to handle and resolve complaints.

Education

Bachelor's degree, media
  • at specific education
  • June 2006

Specialties & Skills

Customer Interactions
Customer Value Management
Customer Service

Languages

English
Expert

Training and Certifications

 Build greater self confidence  Strengthen people skills  Enhance communication skills  Develop (Training)
Training Institute:
Dale Carneige
Date Attended:
January 2007
Basic Business Skills Acquisition (BBSA) FGF Year 2009  Developed Language and C (Training)
Training Institute:
fgf
Date Attended:
May 2008