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Heba Haddad, Outsource Customer-Service Quality Assurance Senior

Heba Haddad

Outsource Customer-Service Quality Assurance Senior

Aramex

Location
Jordan - Amman
Education
Bachelor's degree, Buisness Adminstration
Experience
4 years, 7 Months

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Work Experience

Total years of experience :4 years, 7 Months

Outsource Customer-Service Quality Assurance Senior at Aramex
  • Jordan - Amman
  • January 2010 to July 2014

Education

Bachelor's degree, Buisness Adminstration
  • at Hashemite University of Jordan
  • September 2008

Specialties & Skills

Callcenter
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Quality Assurance
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Customer Service
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Multi tasking
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Training & on the job coaching skills
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Negotiation skills
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Languages

Arabic
Expert
French
Beginner

Training and Certifications

Communication skills (Training)
Training Institute:
Ripple training
Communication skills (Training)
Training Institute:
Ripple training