Heba Hamza

Group HR Director at Confidential

• Egypt - Cairo
• My current job since January 2020

-Establishing an HR Dep.
-Developing all policies
-Setting all personnel basics
-Starting up an ERP system
-Running the daily operations through 3 Section Heads
-Establishing a full reward system
-Play the advisor role to top management regarding all staff related decisions
- Employee relation program
-Managing all medical ins assessment and contracts

Regional HR at Lokma Group

• Egypt
• January 2016 to December 2019

Managing a crew of 55 employees for both HR & Admin functions.
 Playing a vital role as a strategic partner and advisor to top management regarding all HR
decisions and planning internally and externally.
 Orienting and advising line managers regarding all employees’ issues e.g. performance,
discipline, behavior, conflicts etc.
 Managing all HR related functions - day to day operations, (hiring, investigations,
transfers, warnings, terminations).
 Conducting training sessions for line managers on all HR main functions to be able to
speak one language.
 Reviewing/Updating all job grades and their brackets compared to local market
 Identifying High Potential employees to ensure efficient succession planning in the place.
 Responsible for the implementation and execution of the performance management
system, results analysis (Gap analysis) and employee development programs.
4
 Responsible for preparing the budget the HR departments (Regionally) and getting all the
required approvals.
 Preparing monthly analysis for direct & indirect compensation
 Responsible for maintaining employees safety and security in place and to be in
compliance with all applicable rules in HQ and on sites.
 Negotiating and selecting the best medical service provider to ensure proper and healthy
employees
 Controlling the monthly payroll and all other benefits calculations
 Responsible for the development of and implementation of all employees programs that
facilitate their motivation and satisfaction
 Developing a pay for performance system based on productivity ratios.
 Managing a Regional Recruitment & OD Dept. to be able to serve all regions.

Regional HR Director at Tawasol Telecom International

• Egypt
• May 2014 to December 2014

Fully responsible for all the HR strategic functions, developing HR dept. from scratch for Egypt
and all regional branches. Benchmarking of direct and non-direct compensation, building up all
different specializations as recruitment, compensation & benefits, preparing lay off scenarios in
cooperation with line managers, developing HR policy, establishing KPI for all job titles,
applying the local labor code, establishing and monitoring a better approach for employee’s
development and training, reviewing the vision and mission of the organization on the light of
the new policies, ensuring a better system of communication and correspondence, and making
indoor presentations to facilitate the work flow understanding and the full awareness of HR
functions and their fair implementation. Develop and maintain a high level of knowledge in all
areas of HR together with all head of departments, both internally and externally. Apply
knowledge of direction and trends in HR best practices. Maintain close contact with employees
through regular HR visits in all departments and through business visits.

HR at MobiNil

• United Arab Emirates
• January 2008 to October 2008

& Out-Sourcing Manager
Geniprocess International

HR at Alkan Networks; Subsidiary of Alkan Holding

• January 2006 to January 2007

Main Contractor for Vodafone Egypt
Responsible for building & maintaining the infrastructure of VF mobile
6
Stations all over Egypt.
HeadCount = 1250 employees (Egypt and other countries)
Fully responsible for all the HR strategic functions, developing HR dept from scratch with 13
employees in different specializations as recruitment, compensation & benefits, developing HR
policy, establishing job grades and brackets of each level and family, develop KPI systems,
applying the local labor code, establishing and monitoring a better approach for employee’s
development and training, reviewing the vision and mission of the organization on the light of
the new policies, ensuring a better system of communication and correspondence, and making
indoor presentations to facilitate the work flow understanding and the full awareness of HR
functions and their fair implementation. Develop and maintain a high level of knowledge in all
areas of HR, both internally and externally. Apply knowledge of direction and trends in HR best
practices. Maintain close contact with employees through regular HR visits in all governornates.

Regional HR Supervisor at MobiServe

• Egypt - Cairo
• February 1998 to December 2005

Regional HR Supervisor at MobiServe Holding An Orascom Telecom

• January 1999 to January 2005

Main contractor for MobiNil
Headcount =1500 employees
MobiServe is one of Orascom Telecom subsidiaries; I was fully responsible for the Regional HR
functions; Plans, assists and carries out policies, practices and procedures of all HR functions
through the employment cycle to enhance the achievement of business and management objectives
and provide employee development, satisfaction and retention. Handling the recruitment process
of all expats in all branches. Maintaining some audit visits to ensure the good application of Co
policies. Working actively with Global, Cluster and Country based HR colleagues to promote and
develop the HR functions. Assist Departmental Leaders with the development of specific action
plans to address issues and concerns. Supervising a multi-national work force. Conduct job
evaluations and develop grading structure. Upgrade the Compensation and Benefits Structure to
match each subsidiary.

at Medical Industrial Union

• United Arab Emirates
• to