Operation & Procurement Lead in Charge
KAYA SKIN CLINIC
مجموع سنوات الخبرة :17 years, 11 أشهر
Procurement: Manage orders with Supply chain team and monitor shipments closely until arrival, review-nonmoving stocks, and expiry products monthly.
Assuring supply of required goods on time and machines maintenance regularly.
Handle petty cash, expenses, and their settlement with the finance team monthly.
Process: Ensure that clinic operations run according to health authorities’ standards and regulations, managing reports & system update.
Service Quality: Deliver a superior client experience and drive key service-quality processes at the clinic level, in addition to managing HNI clients and customers’ complaints or concerns.
People Management: Engaging with team and guiding them to achieve their targets, Monitoring the daily duties, objectives, performance and appraisal of the team.
Business: Handle the Sales planning; meeting revenue, profit and service targets execution, monthly overtime, incentives, etc.
(Golden State Foods is a Multinational Food Manufacturer /McDonald’s Middle East main Supplier)
Perform and Implement strategic sourcing and purchase process of food raw materials and packaging materials in respect of the production plan/ needs.
Engage with suppliers to secure the supply of Materials, Supplies & services and monitor delivery of all orders to be on time in full, at the most competitive total cost.
Collaborate with inventory team in setting the MOQ, Reorder inventory levels based on actual consumptions, stock on hand and suppliers lead times.
Responsible for Executing Purchasing strategy, procurement policies, Selecting and negotiating Long term contracts for values up to $ 400 K of key categories.
Handling cross-functional business processes with internal and external stakeholders.
Arrange the logistics procedures and Coordinate with clearing agents for timely release of all shipments to avoid demurrage and any unnecessary charges.
Oversee the direct reportees of the purchasing team, implementing business values, company’s goals and vision to meet the target objectives.
Engage suppliers (under quality approval and supervision) on NPD.
Lead LTOs & innovations projects with Business development and R&D Departments.
Work on Vendors’ development, Identify areas of improvements, and coordinate between Suppliers and Quality team to resolve the quality concerns.
Develop new suppliers, meeting them periodically & attending food exhibitions.
Assess Suppliers performance and ensure adhering to the required SLA, Auditing and quality standards and food safety management system.
Identify new market trends and advances in the use of food technology (as using GMO /MSG Free ingredients, clean label and natural ingredients, etc.
Monitor Petty cash transactions and monthly expenses for indirect supplies.
Interact with finance team for calculating the landed cost of imported shipments.
Generate procurement reports, presentations, lead and take minutes of meetings.
Ensure full quality compliance, audit readiness of all procurement documents.
Handled P2P (Procure to Pay) cycle completely.
* Managed key accounts as (HP, Cisco, Oracle, Symantec, Computer Links, Tech Access, Avnet, Stone soft, Secure way, Scope, Sharp, Microsoft, Diebold, etc.
* Authorized purchases of CAPEX, indirect supplies, MRO, Facilities, consumables.
* Reviewed requisitions & contacted requesters if additional info is required.
* Determined appropriate source from sourcing list, contacted suppliers for pricing/ RFQ, negotiated T&Cs (terms and conditions) & delivery dates.
* Consulted procuring instructions for better understanding of each commodity strategy, its preferred vendors and best price to use before placing orders.
* Processed POs (purchase orders) on Oracle system.
* Followed up on deliveries and expedited Orders dates if required.
* Utilized Requisitions & purchases tracking report to ensure all requests are quickly processed & escalated complex situations as needed for effective resolution.
* Resolved invoices, handled payment processes with treasury & finance teams.
* Initiated New suppliers set up and handled all its needed procedures.
* Was in charge of petty cash & its reconciliation.
* Arranged shipping procedures and Docs with Vendors, forwarders and couriers.
* Communicated with Customs clearance agents until shipments’ arrival.
* Processed the return cycle for faulty items whenever needed.
* Handled licenses, Back-to-Back orders of Annual contracts and their renewals.
* Performed Suppliers’ Assessment & reported result to management half yearly.
* Ensured full quality compliance, audit readiness of all purchasing documents, and updated required procurement reports weekly.
* Received and handled emails& calls in timely and professional manner.
Maintained office tasks by organizing office operations, policies & procedures.
Handled general admin duties such as controlling correspondence; designing filing systems; assigning and monitoring clerical functions.
Managed relationships with vendors, service providers, and ensured that all needed items are purchased, invoiced and paid on time.
Managed other operational requirements as assigning employees; arrange their orientation with HR, following up on work results for other departments.
Supervise office staff.
Reviewed and approved supply requisitions.
Took minutes of meetings, typed reports and letters and prepared presentation.
Arranged & confirmed chair appointments, meetings, receiving visitors.
Responded to customers’ complaints and queries.
Was keeping the management informed by reviewing and analysing special reports; summarizing information and important deals.
Organized and maintained paperwork in appropriate manner