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Heba Rabaya, customer service professional

Heba Rabaya

customer service professional·CSMena

Jordan

High school or equivalent, B2 level

Work experience

Total years of experience: 3 years, 7 months

customer service professional

January 2026 - Present

CSMena

Amman, Jordan

January 2026 - Present

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer service professional

January 2024 - December 2025

Extensya

Amman, Jordan

January 2024 - December 2025

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Medical Laboratory Technician

January 2020 - March 2020

Hemolabs

Russeifa, Jordan

January 2020 - March 2020

Company industry:
Medical Clinic
Job role:
Support Services

Medical laboratory technologist

October 2019 - March 2020

Reetal Medical laboratory

Russeifa, Jordan

October 2019 - March 2020

Company industry:
1352
Job role:
Medical, Healthcare, and Nursing

Medical laboratory technician

January 2019 - August 2019

Al-karmal medical laboratory

Russeifa, Jordan

January 2019 - August 2019

Company industry:
1352
Job role:
Medical, Healthcare, and Nursing

Education

British Council- Amman

July 2022

July 2022

High school or equivalent, B2 level

Jordan

Arab American University Jenin-Palestine

July 2012

July 2012

Bachelor's degree, Medical laboratory technician

Palestine

GPA (rating): Good

GPA (rating): Good

Skills

Professional phlebotomy
Expert
Professional phlebotomy
Expert
International Computer Driving Licence (ICDL)
Intermediate
International Computer Driving Licence (ICDL)
Intermediate
Reading
Expert
Reading
Expert
Hard Work
Expert
Hard Work
Expert

Languages

English
Expert

Training and Certifications

Certifications
IELTS certificate

Hobbies

  • Reading and drawing