Hechem Hamad, RECEPTIONNIST

Hechem Hamad

RECEPTIONNIST

GOLDS GYM INTERNATIONAL

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Diplôme, certificate
Expérience
4 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 6 Mois

RECEPTIONNIST à GOLDS GYM INTERNATIONAL
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2014 à septembre 2014

We do customer services.
Handle all the complaint and request even if we are working in pressure.
Try to make member satisfied as much as possible.

QUALITY SUPERVISOR à OMEGA CALL CENTER
  • Tunisie - Sousse
  • juin 2013 à août 2014

As supervisor omega I was doing the audit on the call issued in order to improve the quality of customer service and make debrief to correct all kind of error.

TECHNICAL SUPPORT à TELEPERFORMANCE
  • Tunisie - Sousse
  • septembre 2011 à septembre 2012

My task is to help customers find their internet connections through analytical tools in order to ensure their satisfaction with our service as technical assistance.

Sales Assistant à MAXIMO DONATI
  • janvier 2008 à janvier 2010

Greeting customers who enter the shop
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Keeping the store tidy and clean.
Responsible dealing with customer complaints
Attaching price tags to merchandise
Responsible for security within the store

Éducation

Diplôme, certificate
  • à AMIDEAST
  • avril 2013

business English certificate level 5

Etudes secondaires ou équivalent, BA
  • à RIADH CITY 2
  • mai 2007

Specialties & Skills

CALL CENTER
COMMUNICATION SKILLS
CUSTOMER SERVICE
MARKETING
RECEPTIONIST
TECHNICAL SUPPORT

Langues

Arabe
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Anglais
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Français
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