Information Officer
Qatar Rail
Total years of experience :6 years, 2 Months
Job Profile:
•Handling Qatar Rail social media accounts such as Twitter, Facebook and Instagram.
•Trained on the job to develop, implement and manage social media strategies.
•Participated in various tests conducted by Qatar Civil Defence (QCD) for the smooth operation of metro services.
•Co-ordinating internally between departments by providing accurate information in order to keep the customers updated.
•Prompt replying to customer queries and feedbacks on calls as well on social media accounts.
•To provide optimum support to the managment during staff shortage.
•Cabin Crew with Qatar Airways, Doha, Qatar - F1 (Premium Class
To provide excellent 5 Star customer service to passengers while ensuring their comfort and safety throughout the flight. Well trained to deal with security and emergency situations which may arise and can administer first-aid to customers.
Key Responsibilities:
•Attending all pre-flight briefings, during which cabin crew are assigned their working positions for the upcoming flight. (which includes discussing the flight details, the schedule of the flight and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board).
•Carrying out pre-flight duties, including checking the serviceability of the safety equipments, ensuring the aircraft is clean and tidy and conducting a pre-flight security check. Also ensuring all meals and stock are on board.
•Welcoming passengers on board and directing them to their seats.
•Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored.
•Checking all passenger seat belts and galleys are secured prior to take-off.
•Making announcements and answering passenger queries during the flight.
•Serving meals and refreshments to passengers on board the aircraft.
•Reassuring passengers in case of emergency and ensuring that they follow the correct safety procedures at all times.
•Providing first aid to passengers where necessary.
•Ensuring passengers disembark safely at the end of the flight and conducting security checks post flight.
•Completing paperwork, including writing a flight report.
First Class with Distinction in Graduation.
courses: S.C.
courses: S.C.