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Heena  Kaleem, Data Analyst

Heena Kaleem

Data Analyst·Freelancer

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 0 months

Data Analyst

August 2023 - January 2025

Freelancer

Bengaluru, India

August 2023 - January 2025

Company industry:
Media Production

Software Engineer

April 2022 - July 2023

Dexpert Systems Pvt Ltd

Pune, India

April 2022 - July 2023

Revenue Assurance| SQL, Power BI
• Collected raw data from servers, cleaned and organized it, and built database tables to enable
faster data retrieval and reporting
• Conducted regular maintenance, testing, debugging troubleshooting, and optimization of the
database tables using SQL queries.
• Collaborated with stakeholders to understand customer requirements and designed data
dashboards tailored to their specific needs.
• Translated complex data into user-friendly dashboards, providing actionable insights to support
decision-making.
◦ Utilized \[specific tools or technologies\] to visualize and represent data effectively.
• SQL functions, including IF conditions and others, to manipulate and transform data as per
specific business requirements
◦ Conducted data modeling and normalization to improve database performance and maintain data integrity.
• Conducted rigorous testing and validation of database tables to ensure data accuracy and
consistency.
• Developed and implemented dynamic dashboards by extracting, transforming, and loading
(ETL) data.
• Designed and optimized database queries to efficiently retrieve and manipulate large datasets,
resulting in improved dashboard performance.
• Conducted regular data analysis to identify key performance indicators (KPIs) and trends,
presenting findings to management for strategic decision-making.
• Used Power BI Desktop to generate Visualized reports. Used KPIs, Charts, Key Influencers and
assigned RLS to the client users based on their roles.
• Joined Tables from same/different data sources and used Calculated Columns and Measures as per
business needs.
◦ Identify and troubleshoot data/report related issues, resolve, and document resolution of issues.

Company industry:
Software Development

Software Engineer

January 2022 - January 2023

Dexpert Systems Pvt Ltd

Pune, India

January 2022 - January 2023

Revenue Assurance| SQL, Power BI
• Collected raw data from servers, cleaned and organized it, and built database tables to enable
faster data retrieval and reporting
• Conducted regular maintenance, testing, debugging troubleshooting, and optimization of the
database tables using SQL queries.
• Collaborated with stakeholders to understand customer requirements and designed data
dashboards tailored to their specific needs.
• Translated complex data into user-friendly dashboards, providing actionable insights to support
decision-making.
◦ Utilized \[specific tools or technologies\] to visualize and represent data effectively.
• SQL functions, including IF conditions and others, to manipulate and transform data as per
specific business requirements
◦ Conducted data modeling and normalization to improve database performance and maintain data integrity.
• Conducted rigorous testing and validation of database tables to ensure data accuracy and
consistency.
• Developed and implemented dynamic dashboards by extracting, transforming, and loading
(ETL) data.
• Designed and optimized database queries to efficiently retrieve and manipulate large datasets,
resulting in improved dashboard performance.
• Conducted regular data analysis to identify key performance indicators (KPIs) and trends,
presenting findings to management for strategic decision-making.
• Used Power BI Desktop to generate Visualized reports. Used KPIs, Charts, Key Influencers and
assigned RLS to the client users based on their roles.
• Joined Tables from same/different data sources and used Calculated Columns and Measures as per
business needs.
◦ Identify and troubleshoot data/report related issues, resolve, and document resolution of issues.

Company industry:
Software Development

Junior Software Engineer

February 2020 - March 2022

Dexpert Systems Pvt Ltd

Pune, India

February 2020 - March 2022

Retail Apparel Analytics Dashboard | Python, Power BI, Data Cleaning
• Processed raw manufacturing and sales data.
• Resolved inconsistencies (e.g., missing costs, duplicate entries) and optimized datasets for analysis,
improving data accuracy by ~25%.
• Analyzed daily trends to identify top-performing categories.
• Calculated profit/loss per category by comparing manufacturing costs, selling prices, and return rates.
• Discovered discounting inefficiencies.
• Built a dynamic dashboard tracking KPIs: Daily production vs. sales, return rates, profit/loss trends, and
discount impacts.
• Added drill-down filters for category/date-level insights, enabling faster decision-making for inventory and
pricing teams.

Company industry:
Software Development

Education

Visvesvaraya Technological University

May 2017

May 2017

Bachelor's degree, Computer Science

India

Visvesvaraya Technological University.

May 2017

May 2017

Bachelor's degree, Computer Science

India

Skills

CREATIVITY
Intermediate
CREATIVITY
Intermediate
DETAIL ORIENTED
Expert
DETAIL ORIENTED
Expert
Sql
Intermediate
Sql
Intermediate
Power Bi
Intermediate
Power Bi
Intermediate
Tableau
Intermediate
Tableau
Intermediate
Visualisation
Expert
Visualisation
Expert

Training and Certifications

Certifications
Data Analyst Certified
SQL & Python Certified
Data Analyst Certified
Data Analyst Certified
SQL & Python Certified
Data Analyst Certified

Hobbies and interests

animals.
planting more trees
Involved in outdoor activities and hikes,
planting more trees
Involved in outdoor activities and hikes,