Heidi هوفمان

Service and advice clients with an available total of Euro 250 thousand to Euro 5 million and increase banks share of their assets



- Actively offer all Private and Business Banking products and services

- Conduct research and select products as well as create client presentations conform to financial asset planning system

- Dispose and control execution of transactions in all products e.g. domestic and international equities, bonds, certificates and mutual funds plus ensure all legal required documentation

- Process and complete all necessary documentation on special products (e.g. trusts, foundations), which represent a risk for the bank (e.g. credit guarantees, private credit against company cash flow)

- Client reporting, handle client complaints and answer other client queries to achieve best possible customer satisfaction and acquire new clients within their family as well as personal relationships

- Expert in terms of insurance and investment business including Multiplicator for colleagues of the sales team to ensure up to date knowledge and support successfully marketing operations

- Identify investment opportunities and if applicable call in other experts within the Deutsche Bank Group to secure customers lasting relationship and acquire new client assets

- Internal teaching of apprentice and trainees in regard to Private Banking product portfolio and investments in general

- Voluntary service for children micro projects

Responsible Product Manager and sales support for certificates, structured investment funds as well as derivatives for Deutsche Bank AG Private Banking and Deutsche Bank 24 in Germany as well as Europe for Private- and Business Clients, which covered more than 2.900 branches and more than 28 million clients



- Holistic management and further development of the full range of structured product portfolio as well as act as point of first reference for all structured product related external and internal enquiries

- Within the scope of project management close collaboration with national and international external partner (e.g. producer, public media, regulating authority) and internal partner (e.g. Corporate and Investment Banking, Private Asset Management, Research, Legal, Tax, Marketing, IT, Controlling, Sales and Distribution) along the entire value-added chain as well as the complete life cycle of the products

- Ensure a successful product release process (e.g. sales story, product communication, internal and external road shows) including process of approving

- Revise and consolidate the New Product Approval-guidelines (NPA) for Deutsche Bank Private Banking and Deutsche Bank 24 together with develop and launch a new NPA computer based system

- Quality assurance as well as review of the performance concerning growth, risk and revenue of each structured product within the portfolio

- Development and implementation of a quality assurance concept for Deutsche Bank Private and Business Banking structured products including a comprehensive documentation of all process along the entire value-added chain as well as the complete life cycle of the products of the structured product portfolio

- Project thesis within the scope of strategical increase of further development of the investment business and rise share of the market
- Project Management of the implementation of structured investment funds into the transactions network of Deutsche Bank Private Banking and Deutsche Bank 24

- Project Management of the integration of structured products of external mutual funds into the sales network of Deutsche Bank Private Banking and Deutsche Bank 24

- Observation of the market and competitors structured products plus analyse potential new product concepts - from quantitative and qualitative analysis, interviews with external and internal producer, up to the point of development of new investment products including internal and external price strategy

Within the scope of the International Staff Program of Deutsche Bank International acquire consolidate knowledge with common law concepts of trusts and estates and related investment management issues (e.g. prudent investor law, principal & income act, various fiduciary statutes, etc.), as well as understand and properly interpret underlying legal documents (e.g. trust agreements, wills, prenuptial agreements and other contracts)



- Collaboration with wealth planners in the preparation and analysis of basic and sophisticated wealth planning techniques including creating customized client presentations

- Administration of trust and estate accounts under the supervision of a senior trust officer

- Involvement in the preparation and analysis of tax, accounting, legal and court documentation for fiduciary accounts

- Interaction with clients and intermediaries (attorneys and accountants) through personal contacts and written correspondence

Managing individual portfolios in mutual funds, discretionary portfolios and portfolios in third-party funds for high net worth investors with an available total of Euro 5 million and above plus voting member of the Investment Strategy Committee



- Conduct research and allocate assets with the top-down approach (principally asset allocation) as well as with the bottom-up approach (individual stock-picking)

- Review and monitor accounts

- Identify investment opportunities and create customized client presentations

- Launch and control execution of transactions in domestic and international equities, bonds and mutual funds

- Cooperate with Relationship Manager / Account Manager concerning all aspects of discretionary portfolio management

Service and advise clients with an available total of DM 150 thousand to DM 3 million and increase banks share of their assets



- Actively offer Private Banking products and services

- Identify investment opportunities
- Select products and create customized client presentations

- Client reporting, handle client complaints and answer other client queries to achieve best possible customer satisfaction

- Process and complete all necessary documentation on special products (e.g. trusts, foundations), which represent a risk for the bank (e.g. credit guarantees, private credit against company cash flow)

- Multiplicator for colleagues in reverence to implementation of new business systems (teaching employees how to use new software)

- Internal teaching of apprentice and trainees in regard to Private Banking product portfolio and investments in general

Apprenticeship in Banking and Finance at Deutsche Bank AG, Nuremberg Branch connected with Vocational School of Banking and Finance in Nuremberg, exam passed at the Chamber of Industry and Commerce in February 1995