Heidi Ibrahim

As Office Manager
Preparing occupancy, financial and food & beverage reports. Handling Vendor registrations and corporates correspondence. Designing menus, flyers, and promotions for the food & beverage department. Handling social media website and following up with different departments. Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff. Coordinate office staff activities to ensure maximum efficiency. Establish and monitor procedures for record-keeping. Design and implement office policies and procedures. ensure security, integrity, and confidentiality of data

As a GRO
Providing customer service to guests; from greeting and checking-in to ensuring the daily comfort of guests. Listening to and managing all customer complaints and concerns. Additionally, organizing weekly/monthly activities and events for the residents

• Designing and creating the pacing guide in cooperation with the academic director.
• Designing and following a complete teaching plan.
• Organizing learning materials and resources.
• Using a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities etc) to motivate and stimulate children’s abilities
• Creating an open channel with the parents to provide them with constant updates.
• Assessing students’ performance and achievements.
• Monitor children’s interactions and nurture cooperation and sharing among them.
• Follow and comply with teaching standards and safety regulations.
• Being up-to-date with all the new methods and techniques of teaching.
• Handling young learners and managing the classroom effectively.

• Responsible for the purchase orders and the petty cash statements
• Organizing the IT department in general, archiving files, attending staff meetings & handling pills
• Communicating with vendors and suppliers
• Performing administrative functions effectively for the IT. Manager, such as organizing work load, managing schedules, booking flight tickets.
• Writing formal letters, documents, policies & procedures
(Resigned due to Relocation to Jubail )

• Responsible for the Food & Beverage daily department's meeting.
• Responsible for the F&B attendance sheet.
• Preparing the floor plan of the annual celebrations.
• Designing the new outlets menus.
• Coordinating with the kitchen to prepare the daily A La Card menu.