heidi san mateo, Customer Service Representative

heidi san mateo

Customer Service Representative

TeleTech

Location
Philippines
Education
Bachelor's degree, English
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Customer Service Representative at TeleTech
  • Philippines
  • March 2012 to June 2012

I was assigned in a US account which is T-mobile. I handled refill, basic trouble shooting and account verification.

teacher at Marie Margarette School
  • Philippines
  • April 2006 to July 2011

I handled Elemenary students for 5 years and also handled High School for 2 years. I taught an English subject as well as Filipino. I was assigned as an adviser of the Grade V pupils for 4 years and for the Grade VI pupils for a year. I was also the editor-in chief of the school newspaper.

Education

Bachelor's degree, English
  • at Laguna StAta Polytechnic university
  • April 2006

I was a scholar of the Provincial Governor of Laguna and the FHI Philippines and also a working student and worked in the Engineering Department of the municipality. I had my free teaching at Linga National High School. I graduated as a college Cumlaude.

Specialties & Skills

Students
Shooting
Teaching
Marketing and newspaper writing

Languages

English
Expert

Training and Certifications

Voice of the Business Queen of Certificate (Certificate)
Date Attended:
March 2012
Valid Until:
April 2012