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Hekal Mohamed, customer service vodafone

Hekal Mohamed

customer service vodafone

Delta

Location
Egypt - Alexandria
Education
Bachelor's degree, Accounting
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

customer service vodafone at Delta
  • Egypt - Alexandria
  • My current job since December 2016
operation at 4quarters
  • Egypt - Alexandria
  • March 2015 to November 2015

1-prepare monthly plans
2-respond to customer request
3-acheive monthly target

Education

Bachelor's degree, Accounting
  • at Faculty Of commerce english section
  • June 2015

Specialties & Skills

computer skills
+Endorse 0

Languages

Arabic
Native Speaker
English
Intermediate
French
Intermediate

Memberships

Association of accountants & internal auditors
  • Active
  • December 2015

Training and Certifications

practical insight to marketing (Training)
Training Institute:
CREATIVE BUSINESS SOLUTIONS
Date Attended:
November 2015
Duration:
50 hours
''Communication Skills'' Seminar (Training)
Training Institute:
AMERICAN UNIVERSITY IN CAIRO
Date Attended:
December 2014
Duration:
5 hours
Quick Books 2011 (Training)
Training Institute:
NEW HORIZONS
Date Attended:
June 2014
Duration:
24 hours
Modern accounting diploma (Training)
Training Institute:
EAAC
Date Attended:
October 2015
Duration:
65 hours
Banking principles (Training)
Training Institute:
AMERICAN COUNCIL
Date Attended:
March 2015
Duration:
36 hours
Pricinples of business (Training)
Training Institute:
ARAB ACADEMY OF SCIENCE AN TECHNOLOGY AND MARITIME
Date Attended:
March 2012
Duration:
24 hours

Hobbies

  • Reading
  • Gymnastics