coordinator
Operation
Total years of experience :8 years, 0 Months
Position: Operation coordinator
Inclusive Date: 2008 till now
Company: United Security Group (UAE - Abu Dhabi)
Duties and Responsibilities: ➢ Receive, direct and delay telephone messages and fax messages
➢ Answer all incoming calls and handle caller's inquiries whenever possible
➢ Re-direct calls as appropriate and take adequate messages when required
➢ Greet, assist and/or direct students, visitors and the general public
➢ Direct the First Nations Members and the general public to the appropriate staff member
➢ Open and date stamp all general correspondence
➢ Maintain the general filing system and file all correspondence
➢ Assist in the planning and preparation of meetings, conferences and conference telephone calls
➢ Respond to public inquiries, and pick up and deliver the mail
➢ Provide word-processing and secretarial support
Position: Accountant
Inclusive Date: 2007, to 2008
Company: El Dakahleya Company
Duties and Responsibilities
➢ compile and analyses financial information to prepare financial statements including monthly and annual accounts
➢ ensure financial records are maintained in compliance with accepted policies and procedures
➢ ensure all financial reporting deadlines are met
➢ prepare financial management reports
➢ ensure accurate and timely monthly, quarterly and year end close
➢ establish and monitor the implementation and maintenance of accounting control procedures
➢ resolve accounting discrepancies and irregularities
➢ continuous management and support of budget and forecast activities
➢ monitor and support taxation issues
➢ develop and maintain financial data bases
Position: Telesales Executives
Inclusive Date: 2005, to 2007
Company: Mobinil telecom
Duties and Responsibilities
➢ Initiate new calls to generate interest and secure appointments with prospective customer
➢ Identify, contact and generate leads to gain market share
➢ Perform account searches on the internet
➢ Assess prospect needs and document potential sales opportunities to account managers
➢ Log calls and update database accurately with prospect information
➢ Present daily reports and other related performance feedback
➢ Review monthly hit rate and status report
Position: Sales representative
Inclusive Date: November 12, 2004 to April 10, 2005
Company Dumyat Port (Egypt)
Duties and Responsibilities: ➢ Ensure each customer receives outstanding service by providing friendly environment, which includes greeting and acknowledging every customer in all other aspects of customer service.
➢ Ensure the store assigned designated area is organized and each bench clothes and accessories are labeled correctly and brand items are appropriately displayed.
➢ Reports directly to the store supervisor for shifting schedule changes and reports customer feedback and complaint.
➢ To maintain a monthly required sales target in order to ensure the consistency are met.
Degree: Bachelor of Commerce accounting section. Undergraduate: Banha University, Egypt in May 2007