Site Manager
Emirates National Oil Company
Total years of experience :13 years, 1 Months
Site Manager - Emirates National Oil Company
2008-2013
❖ Monitor and supervise the site in both facilities (C-Store and Forecourt) to make sure that the staff give good customer service at all times.
❖ Monitor the stock level of all the product in order to avoid stock loss and minimize the store stock turns
❖ Preparing the daily worksheet of the site in the CPAY.
❖ Preparing cash deposit for daily collection.
❖ Compiling the daily site financial reports including the disbursements and cash accounting.
❖ Conduct site inventory during schedule stock take.
❖ Dealing the customer queries and complains (if any)
❖ Maintain the site files, staff files and e-mail updates.
❖ Ensure that site equipments are well maintained and report to MCM and Retail field supervisor if any major problem occurs in the site.
Shift in Charge - Emirates National Oil Company
2005-2008
❖ Monitor and supervise shift for all site facilities (C-store, Forecourt, Carwash and Quick oil change)
❖ Monitor stock level in order to avoid stock loss and maintain inventory turn days.
❖ Maintain site files and e-mails updates.
❖ Prepares and updates shift worksheet and day end reports.
❖ Attend customer queries and complains (if any)
❖ Attend and supervise the site. Act as acting SIC in the absence of such.
Customer Service Agent - Emirates National Oil Company
2002-2005
❖ In charge of cashiering and other transaction related to the store
❖ Display merchandise and checking of expiry products.
❖ Giving the best service to be able to meet customers' satisfaction.
❖ Maintain cleanliness and orderliness of the store.
Sales and Account Executive - CHIPSET
2001-2002
❖ Preparing personnel payroll.
❖ In charge in Government Bidding.
❖ In charge in Bank Transaction.
❖ In charge in Daily and Monthly Sales Report.
❖ In charge in Monthly Inventory.
❖ Handle customer orders and complains.
Sales and Account Executive - NETWORK GENIUS
2000-2001
❖ In charge in daily and monthly sales report.
❖ In charge in customer orders and complains.
❖ Calculate quotations requests.
❖ Monitor the in and out of the stocks.
❖ In charge in ordering the stocks to the suppliers
Training Record
❖ Basic First Aid
❖ Shift in Charge Training Program
❖ Retail Site Reports Analysis and Interpretation.
❖ Stock Take Training Program.
❖ Fire Fighting Training Program
❖ Managing Customer Service Training.
❖ Person In Charge Training
❖ ISO Training
Special Interest
✓ Cooking.
✓ Internet surfing.
✓ Playing Volleyball.
✓ Computer literate (MS OFFICE -WORD, EXCEL, & POWERPOINT)
COLLEGE: Bachelor of Science in Commerce-Business Management University of St. LaSalle, Bacolod City, Philippines 1995-1999