Hello World, sales coordinator

Hello World

sales coordinator

lislami foods company

البلد
الهند
التعليم
الثانوية العامة أو ما يعادلها,
الخبرات
10 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 1 أشهر

sales coordinator في lislami foods company
  • الإمارات العربية المتحدة
  • يونيو 2009 إلى سبتمبر 2011

Preparing all necessary documentation including preparation of invoices, sales orders, delivery note, goods receipt etc.
Respond efficiently to the customer enquiries received through phone, fax and email; and to involve technical/sales staff when necessary.
Meet walk-in customers to discuss and process their product requirements.
Follow up with customers to whom quotations were issued by the sales person.
Check price variances on LPO in comparison with the Quotations.
Accurately make SAP entries of confirmed LPO’s on time.
Process shipping instructions and liaise with dispatch staff as required.

Customer service agent في Kuwait Food Company American
  • الإمارات العربية المتحدة
  • يوليو 2004 إلى يونيو 2009

Answer a high volume of calls & maintain a rapid response rate according to agreed standards.
Develop personal skills & capability through ongoing training as provided by the company or else where subject to company approval .
Present the company image through all the correspondence and customer contacts.

Cost accountant في Green house hotel Suez. EGYPT
  • نوفمبر 2002 إلى يونيو 2004

Calculating the due commission.
Recording in the daily ledger.
Preparing the required reports.

Receptionist في Green house hotel Suez. EGYPT
  • سبتمبر 2001 إلى نوفمبر 2002

Meet the hotel's customer& make the customer reservation.
Follow up the customer's check in, check out & handle complains.

team leader
  • إلى

Motivating and inspiring the team to surpass their potential.
Improving the team and facilitating the communication among the members of team
Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
Creating sense of ownership within the employees and resolving employee issues, if any.
Encouraging, supporting, and motivating actively one’s peer team.
Looking constantly for development as well as continuous improvement for the entire team.
Monitoring, organizing, and coaching team on a day today basis.
Communicating the company’s purpose, core values, vision to the front employees.
Ensuring that the employees follow their schedules properly as designed.
Striving for new ways continually, to increase the opportunities of sales.
Handling escalated calls, complaints, questions, and queries as necessary.
Facilitating cross functional communication within employees for improved working condition.
Creating a conducive work environment for all the call center’s employees.
Carrying out team meetings and actively participating in the monthly and weekly meetings.
Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • في Berlitz language center
  • مايو 2002

courses: (Basic Business Skills Acquisition) Scholarship sponsored by The

Specialties & Skills

ACCOUNTING
CUSTOMER SERVICE
DELIVERY
DOCUMENTATION
IMAGING
INSURANCE
PERSONAL

اللغات

العربية
متمرّس
الانجليزية
متمرّس