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Hemanth Kumar, Senior Customer Service Associate – Data (Logistics & Shipping)

Hemanth Kumar

Senior Customer Service Associate – Data (Logistics & Shipping)·Teleperformance

India

Bachelor's degree, Economics

Work experience

Total years of experience: 2 years, 5 months

Senior Customer Service Associate – Data (Logistics & Shipping)

January 2024 - Present

Teleperformance

Chennai, India

January 2024 - Present

• Verified and processed shipping documents, including Bill of Lading,
commercial invoices, and container details.

Company industry:
Call Centers & Customer Care Outsourcing

Senior Customer Service Associate – Data (Logistics & Shipping)

January 2024 - January 2026

Teleperformance,

Chennai, India

January 2024 - January 2026

• Verify and process key shipping documents including Bills of Lading,
commercial invoices, and container details.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Dr. MGR University Educational Research

January 2025

January 2025

Bachelor's degree, Economics

India

Dr. MGR University Educational Research

March 2023

March 2023

Bachelor's degree, Accounting

India

Skills

DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
SHIPPING AND RECEIVING
Intermediate
SHIPPING AND RECEIVING
Intermediate
CUSTOMS REGULATIONS
Intermediate
CUSTOMS REGULATIONS
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
BILL OF LADING
Intermediate
BILL OF LADING
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
Data Entry
Expert
Data Entry
Expert
Sales
Expert
Sales
Expert