Manager: Learning and Development
Australian College of Kuwait
مجموع سنوات الخبرة :21 years, 5 أشهر
Responsible for the overall management of the L&D function of ACK Corporate Training. Play a leading in creating L&D programs, international partnerships and learning platforms; including the following blue chip clients:
Kuwait Oil Company
NBK
Mabanee Property Management
Kuwait Danish Dairy Co
Petroleum Training Center
Ali United Bank
Ali Abdulwahab Group
ALMarai Group
KNPC
Gulf Bank
Kuwait Fund for Arab Economic Development
The Sultan Center
Key focus areas are in design, implementation, control and evaluation of industry specific learning solutions. With a major focus on leadership development, building capacity through unified global competencies and executive coaching, these drive innovation, effectiveness and efficiency in a sub $40/barrel oil dominated GCC economy. Key result areas include:
1. Lead strategy and identify learning solutions that drive results.
o works with Business Unit managers, executive decision makers and HRM professionals to change workplace behavior
o leads the implementation of comprehensive learning strategies
o defines and conducts analysis to identify the training needs of organizations
o oversees the design and development of leadership competencies, operational fundamentals, technical skills, and the delivery of custom tailored programs
o directs research and implementation strategies include eLearning and LMS
o manages Learning & Development consultants, associates and external providers
2. Build strategic partnerships and business relationships.
o identifies training needs through detailed research and build customized solutions
o advises on learning and development tactics that support a culture of learning
o promotes and develops relationships with accrediting bodies and external agencies
o manages external partnerships with City&Guild, ILM, NEBOSH, IOSH, SHRM and others
3. Lead, manage, and develop L&D team to drive solutions following a learning advisor/business partner model.
o implements a blended learning solutions and knowledge transfer platform that change workplace behavior
o develops policies and procedures for ACK Corporate Training and client organizations
o hires, trains, develops and coaches assigned team members to success
4. Optimize talent allocation and lead talent development.
o structures and manages talent development, training and succession planning activities
o directs all talent and development activities to ensure they are conducted efficiently
o builds leadership capability through coaching, advice and learning modules
o facilitates leadership development training
5. Manage training costs and funding sources.
o collaborates with business leaders to develop and recommend annual training budget
o creates and maintains training budget and propose cost-effective training solutions
• Align business objectives with employees and management in designated business units.
• Serve as a consultant to management on Human Resource related issues.
• Act as an employee champion and change agent.
• Assess HR-related needs, formulate partnerships and develop integrated solutions to deliver added value.
• Conduct regular meetings with respective business units.
• Analyze trends and metrics in partnership with HR group to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provide HR Policy guidance and interpretation.
• Develop contract terms for new hires, promotions, transfers.
• Assist int'l employees with expatriate assignments and related HR matters.
• Provide guidance and input on business unit restructures, workforce planning, succession planning.
• Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.
• Facilitate student registration at all academic levels by collecting and verifying data; validating student choices; utilizing ACK Learning Management System to link faculty, students and auspice partners.
• Align student learning outcomes with IT, academic and industry resources in an efficient and effective way.
• Coach, mentor and advise students on adult learning methods, real life application of academic competencies and academic / career progression.
• Develop, implement and manage initiatives to increase student retention and support; including an Internship program, Build Your Career, INJAZ mentorship programs, Industry Guest speaker program, moderating forums on Marketing and Industry Leadership.
• Mentor and train new faculty members, and support departmental goals through committee participation, external stakeholder engagement and continuous research and development.
• Train, mentor and supervise faculty members in the delivery, assessment and application of vocational courses to adult ESL learners from various cultures and background.
• Develop, deliver and assess academic courses in line with the quality standards of ACK’s auspice partner.
• Research and develop vocational courses in line with Australian partner QA standards to implement assessment and validation procedures, appointed as internal verifier with UK and Australian institutions.
• Deliver academic units and vocational courses in Business, HR and Law; achieving HIGH or EXCELLENT student evaluations.
• Faculty committees: HR Reference group, Internship committee, Faculty search / interview committee, Moderator for Business Leadership Program and Marketing Forum, Conference Chair.
Financial Accounting and Reporting
• Develop and maintain timely and accurate financial statements and reports that are appropriate for the users and in accordance with generally accepted accounting principles (GAAP)
• Develop, implement, and ensure compliance with internal financial and accounting policies and procedures
• Ensure that all statutory requirements of the organization are met including Charitable Status, Withholding Payments (CPP, EI), Income Tax, Goods and Services Tax, Employer Health Tax
• Prepare all supporting information for the annual audit and liaise with the Board's Audit Committee and the external auditors as necessary
• Document and maintain complete and accurate supporting information for all financial transactions
• Develop and maintain financial accounting systems for cash management, accounts payable, accounts receivable, credit control, and petty cash
• Reconcile bank and investment accounts
• Review monthly results and implement monthly variance reporting
• Manage the cash flow and prepare cash flow forecasts in accordance with policy
• Oversee the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable and payroll
• Develop and implement policies and procedures to ensure that personnel and financial information is secure and stored in compliance with current legislation
• Manage the acquisition of capital assets and ensure that assets are properly recorded, amortized, and disposed of as appropriate
• Prepare annual charitable return in a timely manner as appropriate
• Liaise with the Treasurer, Finance Committee and/or Audit Committee as appropriate
• Assist the Executive Director and the Board Treasurer with financial reporting as required at Board meeting and the Annual General Meetings
Payroll Preparation and Administration
• Oversee all payroll functions to ensure that employees are paid in a timely and accurate manner
• Negotiate and manage the employee insurance and benefits plans
• Process and submit statutory and benefits remittances on time
• Issue quarterly BAS, by-monthly Board reports and annual financial statements
Budget Preparation
• Establish guidelines for budget and forecast preparation, and prepare the annual budget in consultation with the Executive Director and Finance Committee
• Assist Executive Director and Project Managers with the preparation of budgets for funding applications
Project Management Accounting
• Maintain financial records for each project in a manner that facilitates management reports
• Ensure that accurate and timely financial statements are prepared in accordance with contract agreements with funders
• Provide accurate and timely reporting on the financial activity of individual projects
Information Technology
• Evaluate the need for new technology to meet the organization's financial data processing, control, and reporting requirements
• Advise on appropriate technology that meets the organization's information requirements and financial resources
Risk Management
• Monitor risk management policies and procedures to ensure that program and organizational risks are minimized
• Advise the organization's leadership on appropriate insurance coverage for the organization and the Board of Directors
• Maximize income where possible and appropriate
• Negotiate with Bank for lines of credit or other financial services as required and appropriate
Office Administration
• Oversee and supervise the administrative function of the organization including reception, property/facility management, safety of the work environment, and provision of furnishings and equipment necessary for effective operations
• Oversee the management of all leases, contracts and other financial commitments
• Report to the Board of Directors \[BoD\], on the activities of SBUs: Manufacturing Incubator; Professional / Consulting Services; Business Finance Broking; Event Management and Logistics.
• Develop strategic plan by studying technological and financial opportunities; present solutions and opportunities to the board and recommend objectives and SBU KPIs.
• Accomplish objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinate SBU efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds organization brand and raise awareness by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Deliver key-note address and facilitate workshops at Regional Development Conferences, on innovative business models and delivering community services in a business environment
• Maintain quality service by establishing and enforcing organization standards.
• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Provide direct technical assistance to small business clients in the research and development of business plans, marketing plans, loan proposals and related business development requirements.
• Evaluate business proposals together with client financial and business status to assess viability and bankability of proposals; advises clients as appropriate.
• Train and advises clients in micro and small business management practices, methods, and techniques.
• Provide advice and assistance in the establishment and maintenance of business and financial records and recordkeeping systems, in compliance with all relevant business, accounting, and taxation laws, regulations, guidelines, and standards.
• Participate in the development, promotion, coordination, and delivery of small business management training programs and workshops.
• Coordinate and/or participates in efforts to build relationships with area businesses to establish and develop contract training opportunities.
• Administer and monitor specific educational programs, as assigned, to include budgetplanning and expenditure management.
• Participate as a member of community groups and organizations to promote local business and economic development within the service area.
• Monitor operational activities and effectiveness of results, and prepares reports as appropriate.
• Facilitate and manage regional marketing initiatives, including local Farmers Markets and International Trade Missions
Specialized in HR and Business Analysis