هنري Shockness, Pre/Post Sales Business Analyst

هنري Shockness

Pre/Post Sales Business Analyst

PBS BARBADOS

البلد
بربادوس
التعليم
الثانوية العامة أو ما يعادلها, Microsoft
الخبرات
11 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 3 أشهر

Pre/Post Sales Business Analyst في PBS BARBADOS
  • بربادوس
  • يونيو 2006 إلى أغسطس 2017

Interfacing with the customers before and after the sale.
Installation and support Xerox and other software
Demonstration, Support & training of equipment & Software
Network Connectivity of MFP
Implementation of MFP Functions such as: -
Scanning, printing, faxing, Job workflows and operator training
Everyday assist of network duties with User account, Email, troubleshooting
Working with local and overseas agents.
Product managing:- Ordering and maintaining stock levels (Equipment)
Product knowledge awareness to all staff of end of line and new products
Product Launches and open house events
Sales analysis of equipment and sales reps
Work with Customer Service Engineers
Make service call for minor problems
Offer phone support minor issues (Remote Call Assistance)
Periodically travelling Overseas for training from Xerox

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Microsoft
  • في BIMAP
  • أغسطس 2008

Network + Comptia A+ Microsoft MCP Microsoft MCSA

Specialties & Skills

Customer Care
Automobile
Printers
Pre sales
Customer Relations
Analytical reasoning
Technical Competency
Auto Detailing Technician
Network Fundamentals
Determination and Persistence
Troubleshooting/Problem-Solving
Customer Relations
Microsoft OS

اللغات

الانجليزية
اللغة الأم
الاسبانية
مبتدئ