Hercules Venter

IT Manager at Bell Equipment Company

• South Africa
• October 1996 to March 2015

30 years’ professional experience including almost 20 years with Bell Equipment Company, with key
achievements including:
* Successfully delivered more than 95% against SLA for performance contract on all systems
* 100% systems availability in IT Operations Centre
* Expanded the Bell network into the African subcontinent: Zimbabwe, Zambia, Democratic Republic of
Congo, Malawi and Mozambique; and throughout Europe Germany, UK, Spain, France and Switzerland
Extensive project management experience, including the development and implementation of four new Customer Service Centre office blocks
Built several computer rooms from scratch including a R55million IT computer room comprising infrastructure, Metro Ethernet, wireless and Layer 3 networks
Managed IT expense budgets in excess of R41million; administrated IT system and security compliance audits from Deloitte
Gained and developed extensive knowledge in Capacity Planning on IBM Power 7, Blade Centres, IBM SAN systems and Cisco Network switches
Specific IT projects:
o Upgraded Impro access control and T&A system to the latest MS SQL version + SAP interfaces
o Installed Wireless campus in Jetpark & Richards Bay, enabling barcoding and cellphone access
o Upgraded IBM iSeries Power 6 to Power 7+ system with 13 logical partitions; installed SAP
o Implemented Cisco Call Manager IP Telephony system
o Designed and built a new Disaster Recovery Hot Site
• Developed and nurtured a mentoring programme for BEE students from local technical colleges and the university; attracted students to new graduate positions within Bell

Facilities Manager at DeBeers Finsch Mine

• January 1995 to January 1996

Senior Technical Analyst at Infogold

• South Africa
• January 1984 to January 1995

Senior Technical Analyst, PC Support, for Anglo American Gold division.