Gerah Tariman

• Established and registered a general trading and logistics entity in Dubai; developed operational frameworks and supplier relationships
• Gained direct working knowledge of UAE business licensing, regulatory compliance, and GCC commercial market dynamics

• Managed end-to-end visa and travel consultation for a diverse international client base across multiple
destination markets
• Maintained full operational continuity through corporate restructuring and entity transfer, ensuring zero
disruption to active client cases
• Utilized Amadeus and Sabre GDS platforms for travel booking, ticketing, and itinerary management
• Applied Bitrix24 and Salesforce for CRM, client pipeline tracking, and internal coordination
• Built working knowledge of UAE regulatory frameworks, documentation compliance, and GCC market
operations

to Ericsson, Globe Smart
• Directed 8-10 concurrent tower projects, managing PO execution for Ericsson Philippines, Globe Telecom, and Smart Communications
• Led field deployment of 100+ personnel including tower riggers, team leaders, engineers, and electricians across active project sites
• Administered project scheduling via Primavera P6; managed procurement pipelines for telecom equipment across simultaneous deployments
• Coordinated cross-border vendor meetings and operational alignment with regional counterparts across Asia-Pacific

• Delivered performance coaching to batches of 20-30 agents monthly across AT&T account operations
• Drove consistent improvement in agent KPI attainment and incentive qualification through targeted coaching
in communications, customer service, and client persuasion
• Developed coaching frameworks addressing communication clarity, objection handling, and issue resolution
• Maintained coaching quality across multiple concurrent agent cohorts in a high-volume, metric-driven BPO
environment

• Coached batches of 20-30 agents monthly in sales positioning, upselling, closing techniques, objection handling, and communication skills
• Drove consistent KPI attainment and incentive qualification — agents consistently achieved quotas following coaching interventions
• Managed multiple concurrent cohorts in a high-volume, metric-driven BPO environment

firm operating across commercial, residential, and hospitality sectors in the Philippines.
• Promoted from Executive Assistant to CEO to Project Manager based on demonstrated operational
performance
• Participated in executive management meetings, contributing to strategic planning within a multinational
construction environment
• Coordinated construction projects with Ayala Corporation spanning high-rise residential, condominium
renovation, and commercial hospitality builds
• Managed end-to-end import logistics for construction materials from China, coordinating supplier pipelines,
delivery scheduling, and manpower deployment
• Executed time-critical emergency logistics operation — coordinating full unloading of 3 heavy-load deliveries
within a single afternoon window, averting contractual penalty through rapid mobilization
• Supervised active construction sites, coordinating directly with engineers, architects, and subcontractors to
maintain timelines and quality standards
• Represented the company at international construction conferences and business engagements across the
Asia-Pacific region

• Promoted from EA to CEO to Project Manager; participated in executive management meetings and strategic planning
• Negotiated and closed vendor and supplier contracts for electrical works and project materials valued at approximately PHP 5M
• Coordinated high-rise and commercial projects with Ayala Corporation; supervised sites, engineers, architects, and subcontractors
• Managed end-to-end import logistics for construction materials; executed emergency unloading of 3 heavy-load deliveries in one afternoon, averting
contractual penalty
• Represented the company at international construction conferences across Asia-Pacific