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Hesham Bashir, Service Supervisor

Hesham Bashir

Service Supervisor·Altawkilat GMC -CHEVROLET

Saudi Arabia

Bachelor's degree, AUTOMOTIVE &TRACTOR

Work experience

Total years of experience: 13 years, 7 months

Service Supervisor

December 2022 - Present

Altawkilat GMC -CHEVROLET

Jizan, Saudi Arabia

December 2022 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Workshop Supervisor

May 2021 - November 2022

Taajeer international MG & FAW Distributor

Jeddah, Saudi Arabia

May 2021 - November 2022

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior service Advisor

May 2018 - May 2021

Honda - Abdulla Hashim co.

Saudi Arabia

May 2018 - May 2021

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Senior Service Advisor

December 2016 - May 2018

UMC,FCA

Jeddah, Saudi Arabia

December 2016 - May 2018

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Service Advisor "GJ , B&p "

June 2014 - June 2016

Al - YAHYA "DEALER OF TOYOTA&LEXUS&DAIHATSU"

Abha, Saudi Arabia

June 2014 - June 2016

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Work Shop Engineer &Team Leader

July 2013 - May 2014

GENERAL COMPANY FOR LAND RECLAMATION & RE-CONSTRUCTION

Cairo, Egypt

July 2013 - May 2014

Follow work inside w/s, diagnose faults, make all test on engine & diesel pump &haudraulic pump .

Company industry:
Construction & Building
Job role:
Engineering

Team leader & workshop engineer

June 2012 - June 2013

BURQAN INTERNATIONAl " MITSUBISHI Dealer "

Egypt

June 2012 - June 2013

Distribute Tasks On Technicians, Follow works In Workshop, Communicate With Service Advisor About The Cars

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Education

egypt

August 2011

August 2011

Bachelor's degree, AUTOMOTIVE &TRACTOR

Egypt

GPA (percentage): 64.38%

GPA (percentage): 64.38%

.

Skills

Team Management
Expert
Team Management
Expert
Customer Service
Expert
Customer Service
Expert
AutoCAD
Expert
AutoCAD
Expert
Selling skills
Expert
Selling skills
Expert
Communication skills
Expert
Communication skills
Expert
sales
Expert
sales
Expert
customer satisfaction
Expert
customer satisfaction
Expert
sales
Expert
sales
Expert
management
Intermediate
management
Intermediate
Team Management
Expert
Team Management
Expert
Customer Service
Expert
Customer Service
Expert
AutoCAD
Expert
AutoCAD
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

Egyptian Engineers Syndicate‎

Mechanical Engineer

October 2011

Saudi Council of Engineering

Mechanical Engineer

July 2014

Training and Certifications

Training
Effective customer conversation
FCA , UMC Training center
Sep 2017
service retention for service advisor
FCA , UMC Training center
Sep 2017
Body Estimation Course
ACCL - ALJ
Aug 2015
BLOCK 1
ALJ TRAINING CENTER
Nov 2014
BLOCK2
ALJ TRAINING CENTER
Dec 2014
English course - level 1 conversation
Berlitz english
Feb 2014
Automotive electrical principles
ETT
Nov 2013
Soft Skills
Excellence Gate
Apr 2013
Autocad
I T S
Oct 2012
Diesel&Gasoline Engines
I.T.C
Feb 2011

Recommendations

Mahmoud Gamal Abdelkader

May 2015

May 2015

AUTOMOTIVE SERVICE ADVISORColleague

HESHAM IS GOOD MAN HAS EXCELLENT COMMUNICATION SKILLS , HIGHLY EDUCATED , EXCELLENT REPAIR ORDER WRITING , VERY GOOD IN ENGLISH IN BOTH (WRITTEN & SPOKEN) AND CAN HANDLING PROBLEMS AND SOLVE IT I RECOMMEND HESHAM FOR ALL WHOM LOOKING FOR GOOD EMPLOYEE