small business owner
foodies
Total years of experience :6 years, 9 Months
Transformed a nascent transportation operation into a thriving enterprise within a remarkably short timeframe of three months, achieving a fivefold increase in revenue and quadrupling the fleet size.
● Implemented strategic initiatives that led to a 400% expansion in the fleet, optimizing resources and enhancing service capacity to meet growing demand.
● Secured 12 private contracts with various medical facilities, representing a significant achievement and underscoring the trust and confidence placed in our services within the healthcare sector.
● Enhanced operational efficiency and cost-effectiveness, resulting in a notable reduction in transportation costs by 20% through rigorous analysis and targeted cost containment measures.
● Boosted vendor performance and accountability, achieving a 95% improvement in on- time performance and customer service satisfaction ratings.
● Successfully navigated regulatory compliance requirements, ensuring 100% adherence to all industry regulations and company policies.
● Spearheaded recruitment and training efforts, assembling a high-performing logistics team capable of delivering exceptional service standards.
● Implemented innovative strategies to promote continuous improvement and excellence, fostering a culture of innovation and commitment to service excellence among team members.
Managed operations for a small, family-owned transportation company, achieving a 25% reduction in costs while maintaining service quality through strategic planning and negotiation skills.
● Led a team of drivers and logistics staff, fostering collaboration and continuous improvement in a close-knit environment.
● Utilized routing and dispatch applications to enhance efficiency and on-time delivery.
● Conducted inspections, audits, and corrective actions with professionalism and authority, maintaining confidentiality and upholding operational standards.
● Demonstrated strong time management, problem-solving, and communication skills, prioritizing projects and incidents effectively.
● Committed to customer service excellence and adherence to company protocols and policies.