Hesham Mahmoud

 Customer services à alef bookstores

• Egypte - Alexandrie
• août 2011 à août 2012

 Customer services and Sales, Casher, maintaining company image.
 Provision of service to customers before, during and after a purchase.
 Handle and resolve customer complaints.
 Responsible for the accounts and reporting.
 Prepare reports and contribute to the development of work.
 Organize and manage some of the workshops.
 Organization of external fairs.
 Other duties as assigned.