Section Manager
Arafa Group
Total des années d'expérience :16 years, 10 Mois
My responsibility for all staff -related issues ( training employees, creating schedules and
providing timesheets for them, monitor and evaluate each employees performance )
- Setting weekly sales goals, objective and implementing strategies, promotion
- Customer service by giving 100% of customer satisfaction
- we improved our business by display attractive merchandising
-we achieved 115% over target by 2018 comparing with 2017
…………………………………………………………………………
Comprehensive background leading all
aspects of retail operation
( Merchandising, sales, customer service, inventory, personnel)
- Drive optimal customer satisfaction, associate productivity.
- store standard display
Ensure that all implementation at store level is completed to agreed high standards
-Monitoring & control
Review and respond on internal store Audit reports.
- Corporation & Teamwork
- Leadership teamwork
:Achievements
- Achieving 100% of customer satisfaction
- Achieving 138% over target in JAN-2014 (Naturalizer brand)
- Increasing our customer feedback by 30% 2016 compare to last year
- Achieving 100% of monthly and yearly target
highly motivated and energetic retail team leader, able to lead a sales team to
meet targets, as well as deliver excellent levels of customer service .Has an in-
depth knowledge of different areas of retail from household, clothing, classic
and electrical products. Trained in a variety of the latest sales and marketing
techniques. Excellent writing skills including report-writing and record-keeping
for team and sales data
My responsibility
…Comprehensive background leading all aspects of retail operations
( Merchandising, sales, customer service, inventory, personnel)
- Drive optimal customer satisfaction, associate productivity.
- store standard display
Ensure that all implementation at store level is completed to agreed high standards
-Monitoring & control
Review and respond on internal store Audit reports.
- Corporation & Teamwork
- Leadership teamwork
……………………………………………………………………………
-I Worked as promoter for heavy house hold in branch carrefour Al maadi city center .
-Electrical appliances such as microwave &food proccessors
I- worked as senior sales associate in branch carrefour al maadi in Egypt
- the product vacuum & microwave
-I worked as sales man in branch carrefour Dany Mall in Egypt
- I worked in Heavy House Hold ( micro waves -food proccessor .)
and Education (Overall rating a good score
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