Hesham Abdul Kareem, Business Development Manager

Hesham Abdul Kareem

Business Development Manager

Jico.

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Business Development Manager at Jico.
  • Egypt - Cairo
  • My current job since January 2018
Administrative support manager at Najeeb Alissa Holding co.
  • Saudi Arabia - Jeddah
  • July 2017 to January 2018
Administrative Support Professional at Najeeb Alissa Holding Co.
  • Saudi Arabia - Jeddah
  • October 2015 to June 2017

EXECUTIVE ASSISTANT & TRAVEL COORDINATOR TO THE CHAIRMAN

Spearhead day-to- day operations of the office, organize and maintain files and records. Plan and schedule meetings and appointments. Address travel issues, including budget conflicts, required documentation and travel approvals. Responsible for chairman's family needs like medical insurance, education, accommodation.

Key Accomplishments:

- Supervised and led administrative staff, coordinated with management and engaged in planning according to the needs of the company and handled external/internal communication.
- Structured and arranged chairman's agenda and BOD’s meetings, consultations etc. and monitored the execution of the announcements of BOD meetings and prepared reports as assigned.
- Inaugurated event arrangements, delivered confirmation notices and assured availability of meeting equipment and synchronized all travel arrangements for all Operations Management Employees.
- Monitored office supplies and negotiated terms with suppliers to ensure the most cost-effective orders and accomplished new tasks with high degree of professionalism.
- Articulated the department’s strategic goals, sustained the department’s budget and maintained financial records.

Senior Travel Counselor at Majesty Travel
  • Egypt - Cairo
  • June 2012 to September 2015

Supplied travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.). Researched various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Handled some managerial duties like; to read coded data on tickets to ascertain terminus, and assigned boarding pass, invoicing and negotiation with suppliers, scheduling payments to suppliers etc.

Key Accomplishments:

- Expertly identified the clients’ specifications and suggested suitable travel packages or services.
- Controlled travels from beginning to end, including tickets, accommodation and transportation.
- Computed ticket cost and planned route, scheduled rate books through global distribution system (GDS) and provided high-quality training by reducing turnover.

RESERVATIONS AND TICKETING AGENT at Misr Travel
  • Egypt - Cairo
  • September 2010 to May 2012

Announced arrival and departure information, using public-address system. Confirmed reservation for telephone customers or tickets agents which help them to travel conveniently. Examined passenger’s ticket to direct passengers to specified area for stacking.

Key Accomplishments:

- Arranged reservations and routing for passengers at request of ticket agent.
- Accountable for answering phone,  booking tickets for direct customer or agents by GDS and Excalibur system.

Education

Bachelor's degree, Accounting
  • at Zagazig University - Faculty of Commerce
  • May 2009

GPA: Pass

Specialties & Skills

Tourism
Amadeus
Travel Services
Galileo
MS Office
Accounting
Travel management
Airlines
Tourism
Cruises
Project management
Organizational skills
Interpersonal communication
Negotiation
Administration
marketing
office administration
minutes
problem solving
outlook
office management

Languages

English
Expert
German
Intermediate
Arabic
Expert

Training and Certifications

Presentation Skills (Training)
Training Institute:
Fekr Business Educational Center
Date Attended:
August 2015
Duration:
15 hours
Project Management: The Basics for Success (Training)
Training Institute:
University of California, Irvine
Date Attended:
December 2015
Duration:
15 hours
Communication in the 21st Century Workplace (Training)
Training Institute:
University of California, Irvine
Date Attended:
December 2015
Duration:
15 hours
Time Management for Personal & Professional Productivity (Training)
Training Institute:
University of California, Irvine
Date Attended:
January 2016
Duration:
15 hours
A2 Grundstufe Deutsch 2 (Certificate)
Date Attended:
October 2014
Valid Until:
January 9999
Galileo GDS TRAVELPORT EGYPT (Certificate)
Date Attended:
November 2010
Valid Until:
January 9999
Foundation Diploma in Travel & Tourism (Certificate)
Date Attended:
September 2012
Valid Until:
January 9999
Amadeus Certified Agent (Certificate)
Date Attended:
November 2010
Valid Until:
January 9999

Hobbies

  • Travelling
    I like traveling so much, i didn't leave a single spot in Egypt without visiting it. I went to UAE, Kuwait, Malaysia, Singapore, Thailand & Bahrain and more to come
  • Reading
    I read more than 2 books monthly. I preffer History, Novels, Fiction, Religious and Sports books.