Customer Success Manager
Bnsights
Total des années d'expérience :9 years, 4 Mois
Help customers receive value quickly by managing product implementation and onboarding.
Drive close collaboration with the implementation partner during the launch phase to facilitate successful handover to support.
Manage product expectations and development, working with our engineering team to distill client requests and turn them into technology features and operational improvement s to provide exceptional service to our clients.
Facilitate access to product and functional expertise for particular topic areas via Empowerment Sessions, pieces of training, and best practices.
Promote best practices and new ways for clients to leverage our platform and solutions — growing client usage and enabling customer success.
LiveOptics Product Development
Design and Develop Software Solutions Using .NET Technologies
Handling Product Design and Architecture Documents
Manage & Setup Demo Environments
Handling Demos & POCs
Write Technical Proposals
Customer Relationship Management
Develop Business Applications using .NET Technologies
Deploy Solutions
Handling POCs
Handling Design Documents & Deployment Guides
Manage Software Delivery Packages
Develop Business Applications using .NET Technologies
Handling Design Documents & Deployment Guides
- Develop Software Applications using .NET Technologies.
- Handling PreSales Demos
- Design Application Scenarios
- Participate in Documentations
- Customer Training
Learning SharePoint Development
Participate in real Projects
Bachelor of Computer Science, El-Shorouk Academy (SH.A), Cairo, Egypt, 2013 Accumulative Grade: Very good Graduation Project Introduction Smart Attendance System (SAS) is a web-based application that has been developed to simplify attendance recorded system by using Smart Card technology. The system has been developed using JAVA programming languages and ORACLE for database support Idea Building smart attendance system web application based on a smart card which will have three main modules for proper functioning Tools Used Oracle XE Database Enterprise Architect, Visual Paradigm, Edraw Max NetBeans and Oracle JDeveloper IDE Grade: Excellent