هيام راجح, Social Media and Marketing Manager / Stock Controller

هيام راجح

Social Media and Marketing Manager / Stock Controller

GPI

البلد
لبنان
التعليم
ماجستير, Master's in Business Administration,
الخبرات
16 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 5 أشهر

Social Media and Marketing Manager / Stock Controller في GPI
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يونيو 2022

• Creating weekly social media posts and promotional campaigns.
• Managing primary online campaigns, scheduling social media posts.
• Creating new bag designs for products to meet the market request.
• Offering the market new downsizing packaging to support the low purchasing power situation.
• Interacting with customers and dealing with customers' inquiries.
• Developing new social media strategies and campaigns.
• Managing a budget to be spent on promoting social media posts.
• Keeping track by of data analysing the performance of social media campaigns.
• Performed various duties for organizing exhibitions, which included booking spaces, designing stands, and preparing advertising material.
• Managing the company's website and social media accounts to enhance the company's presence in the market and continuously influence a positive image.
• Booked media space and create visual marketing material for billboards, TV, and print media such as catalogues.

Brand Manager في GPI
  • لبنان - المطيلب
  • أشغل هذه الوظيفة منذ يناير 2018

 Devise and lead the implementation of brand marketing strategy.
 Carry out an in-depth analysis of the market to generate sales forecasts and formulate pricing and
creative promotional strategies in association with the sales team to influence consumer-buying
habits and drive category growth.
 Oversee the brand performance in the market while analysing the trends for identifying areas
requiring improvement strategize against the competition, and driving consumer understanding.
 Draft sales reports, increased sales by 2.9%, decreased expenses by limiting costs.
 Negotiated and secured a deal with Carrefour through Fattal Group "Majid al Futtaim".
 Negotiate with Spinneys to introduce GPI products to their kitchen.
 Secured a deal with Spinneys to enlarge their private label section and a new section “Bon Prix”.
 Dealing with Storiom to maintain their private label section.
 Automated manual reporting work, which encompassed preparing reports for sales vs target.
 Increased the company’s profit margin by 8%.
 Increased brand market shares from 27% to 28.4%; based on Fattal Group reports for the closing of
2019

Marketing And Sales Coordinator في GPI
  • لبنان - المطيلب
  • يناير 2014 إلى يناير 2018

Worked closely with the Fattal team to implement our planograms on the shelf and off-shelf as per
the marketing guidelines.
 Creating a customized sales and marketing plan for our wholesalers and retailers to generate more
purchases and promote our products over the competition.
 Researching and gathering knowledge of competitors’ products, weaknesses, and strengths.
 Identifying and improving competitive performance and activity, focusing on slow sellers, new
launches, brand activations, and consumer promotion by conducting regular market research.
 Managing and training newly hired sales representatives.

Assistant Sales Manager في GPI
  • لبنان - المطيلب
  • يناير 2008 إلى يناير 2014

Making contacts to open new markets in Horeca sectors, retailers, and wholesalers.
 Maintain all the administrative tasks (Scheduling, filing, phone calls…)
 Managing customer complaints and solving their problems on the spot to build customer confidence.
 Managing and responding to inquiries from the website on products, prices, and other requests.
 Supervising private label and major client’s stocks by anticipating their purchasing orders.
 Handling sales control and all related issues including demonstrating and presenting products
 Coordinating and following up closely with the sales team to book monthly plans.
 Maintaining an accurate client database, handing out sales reports by-products
 Monitoring the collection status per client and ensuring to reflect client’s expectations on payment
terms to management.
 Issuing monthly and yearly sales performance reports and achievements.

الخلفية التعليمية

ماجستير, Master's in Business Administration,
  • في AUL University
  • يناير 2019

Specialties & Skills

Market Research
Profit Management
Optimisation
Team Spirit
Problem Solving
PHOTOSHOP
Microsoft PowerPoint
Problem Solving
Purchasing

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Premiere (الشهادة)
Adobe Illustrator (الشهادة)
تاريخ الدورة:
February 2024
GRAPHIC DESIGN (الشهادة)
تاريخ الدورة:
February 2024

الهوايات

  • DESIGNS
    GRAPHIC DESIGN CERTIFICATE