sales person
emirates vacation club
Total years of experience :5 years, 10 Months
Attend sales meetings, conferences and events
Meet and greet the client
Identify the costumer needs
Present the Product
Sale the product to the costumer
Follow the costumer to insure the maximum satisfaction
Help the collection department to comunicate with the costumer
Upgrade the costumer contracts in order to achieve the target
* January 2012 In till now AL TAYER TRENDS (Dubai) Beauty Consultant
-Ensure maximum customer service and satisfaction -Managing the inventory for stocks
-knowledge POS, daily and monthly report
-Maintain a high standard of company and personal appearance of hygiene and cleanliness in all work areas and products - provide the costumer with complimentary facial and make overs to push the sale
* March 2009 to December 2012: Fashion and Cosmetic product Customer Service Supervisor (call center ITS)
-To assist customers with any issues with regards to their returns or their orders via emails, sms, or by phone.
- Identify customer needs and refer customers to appropriate products services.
-Deal with complaints and handle difficult customers with professionalism.
-Communicate promptly any information to customers about their orders.
- Handling & conduct all customer enquiries
-Maximize the quality of customer service
-Team management (motivation, training, coordination)
* October 2008 to March2009 In Travel Agency - TRAVEL TO DO - Guest Relation and Front Reservation agent
-. Answer the phone inquiries
- greet the costumer and identify their needs
- reserve for the costumers hotel rooms
- provide the costumer with renting cars.
- solve issues in case of professionally