Protocol Sales Manager
Emirates Palace Abu Dhabi
Total des années d'expérience :9 years, 7 Mois
Responsible for maintaining a deep understanding of marketplace trends and
competitor activity. To pro-actively develop new opportunities. Carrying out
intense and detailed negotiations with customers.
Driving revenue streams and identifying opportunities to increase revenue
through innovation and communication. Cultivating strong relationship with
clients.
Business to business and business to client communications.
Working with a range of internal team (marketing, F&B, banquet operation…)
to support all kind of events operations, ensuring customer’s enquiries and
orders are properly managed and processed in timely manner.
Effective communication put in place and a keen eye for detail with an ability
to negotiate at all levels.
Manage discussions on events and group reservations.
Draw up offers and contracts and general correspondence with clients.
Plan, organize and supervise all written, telephone and personal contacts with
customers.
Monitor offers, options and cancellation for repeat bookings, conventions,
seminars, outside catering and social events.
Maintain loyalty of accounts.
courses: Kitchen certificate ALIMA Morocco