Process Specialist
Infosys BPM Ltd
Total years of experience :8 years, 6 Months
>>Works with functional leaders and L&D team to create training plans, develop training modules, coordinate, and administer training for team members
Managing quarterly Milestone programs
>> Managing and providing end to end support for Trainings schedules across Infosys DC's (Onsite & Offshore)
>> Anchor for Harvard Manage mentor and Global English learning portal
>> Database and vendor management anchor for Harvard Manage mentor and Global English learnings
>> Data privacy anchor for L&D team
Handling training related queries over and Emails and AHD's
>> Preparing weekly, Monthly and Yearly reports for L&D team
>> Scheduling team meetings, client meetings and vendor meetings
>>Providing support to Headstart (Infosys learning initiative for 10 to 22 years children)
System Admin:
• System admin for installing required software's for Learning and development team
• System admin to install OS and licensed applications for users
• Managing servers of L&D
• Supporting employees in configuring Outlook mail box in their systems
• Adding BYOD application in users mobile
• Supporting vendors, employees, Educators and users to connect IGuest access
• Supporting Normal VC and Web-ex VC connections