Hidhayathullah خان

Responsibilities:

Handled sales and distribution of power tools across 5 states: Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, and Telangana.

Built and maintained strong B2B relationships with retailers, dealers, and hardware shop owners.

Managed end-to-end order booking, billing coordination, and dispatch follow-up.

Personally handled collections and outstanding recovery to maintain healthy cash flow.

Promoted dead stock clearance, introduced new product lines, and implemented pricing strategies to stay competitive.

Provided product demos, trained dealer staff, and resolved technical issues on the field.

Ensured smooth coordination with the billing team, stock movement, and customer follow-ups.

Achievements :

Achieved sales turnover exceeding ₹3+ crore within one financial year without any team support.

Recovered over ₹3 + crore in payments, significantly improving cash flow and reducing dealer outstanding.

Expanded Ajuun Tex’s market reach in tier-2 and tier-3 towns, unlocking new dealer networks.

Successfully sold dead stock and slow mobable items by creating customized offers and using WhatsApp-based promotions.

Built strong rapport with key retailers and secured repeat high-value orders.

Played a key role in brand positioning by consistently maintaining product availability and post-sale service.

Earned appreciation from management for consistent performance, proactive field visits, and reliable reporting.

• Achieved ₹3+ crore turnover in FY 2024-25 by managing the full B2B sales cycle from lead generation to
order delivery across South India.
• Collected over ₹3 crore in payments from customers across 5 states within one year through strategic follow
up and relationship management.
• Managed dealer pricing, order fulfillment, and after-sales service follow-ups; used MS Excel for detailed sales
tracking and reporting.
• Cultivated robust client relationships using ethical sales techniques and targeted prospecting to expand
territory footprint.

Business Name: Royal Tools and Multi Mart

Role: Proprietor
Duration: 2017 - 2023
Location: Tiruppur, Tamil Nadu, India

Responsibilities:

Managed the entire sales and service operations of the business dealing in power tools, accessories, spares, and hardware items.

Handled retail and wholesale orders, including walk-in customers, dealers, and contractors.

Managed product sourcing from top brands, price negotiation, billing, and inventory control.

Provided technical support, repair service, and warranty coordination for various tools and equipment.

Maintained GST billing compliance, vendor payments, and customer credit management.

Developed and ran WhatsApp and word-of-mouth marketing campaigns to drive footfall and repeat business.

Built and trained a small support team while overseeing daily cash flow, vendor management, and order dispatch.

Achievements:

Grew the business to cross a multi-crore annual turnover, handling more than 500+ regular customers over 6 years.

Established a reputation for quick service, technical support, and availability of rare spare parts.

Introduced combo offers, bulk discounts, and loyalty schemes that increased customer retention.

Streamlined inventory using fast-moving vs. dead stock tracking, which improved profit margins.

Implemented GST-based purchase planning and billing for select customers to maintain tax compliance.

Built strong relationships with suppliers and gained dealer-level pricing benefits from top brands.

Successfully ran the shop even during COVID disruptions, adapting to market needs with limited manpower.

• Managed end-to-end trading operations for power tools, CNC cutting tools, accessories, and hardware,
including procurement, pricing, and margin control.
• Drove both walk-in and bulk B2B sales using cold calling, lead prospecting, and strong negotiation skills.
• Used MS Excel and PowerPoint for sales analysis, reporting, and documentation.
• Built long-term customer loyalty through transparent service and consistent after-sales support.

Role: Sales & Service Staff
Duration: April 2015 - September 2017
Location: Coimbatore, Tamil Nadu, India.


Assisted in selling power tools, accessories, and spares to walk-in customers and small contractors.

Provided basic technical support, fault diagnosis, and service coordination for various tool brands.

Handled billing, stock arrangement, and showroom display management.

Helped customers choose tools based on their requirements and budgets.

Maintained daily cash records, order entries, and follow-ups for pending items.

Coordinated with suppliers and placed restock orders when inventory was low.

Supported warranty claims and repair handling, learning tool assembly/disassembly hands-on.