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Hifaa Alsharif, Relationship Manager

Hifaa Alsharif

Relationship Manager·Qatar National Bank (QNB)

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 5 years, 3 months

Relationship Manager

January 2022 - Present

Qatar National Bank (QNB)

Cairo, Egypt

January 2022 - Present

• Managing a portfolio of over 2, 000 clients, delivering full banking solutions
and personalized financial services.
• Successfully secured multiple payroll agreements with new companies and
consistently brought in new depositors to meet and exceed annual targets.
• Provided exceptional customer service while maintaining operational
efficiency and portfolio growth.
• Started at the 10th of Ramadan City branch (group HQ) before transferring
to Badr City branch, leading portfolio growth and team coordination.
• Awarded 2nd place across QNB nationwide in my first year for top
performance in deposits and facilitations.
Company industry:
Banking

Trainee – Customer Service Department

January 2020 - October 2020

Banque Misr

Cairo, Egypt

January 2020 - October 2020

• Gained practical experience in customer service and account opening
procedures.
Company industry:
Banking

Education

Arab Academy For Management, Banking And Financial Sciences - Jordan

November 2025

November 2025

Master's degree, Business Administration

Egypt

Zagazig University

January 2021

January 2021

Bachelor's degree, Accounting

Egypt

Skills

BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Excel Skills for Business: Intermediate
CFA Investment Foundations Program
Foundation Intensive Program