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Hikmat El Jabi, IT Project Manager

Hikmat El Jabi

IT Project Manager ·Investment Corporation of Dubai

United Arab Emirates

Master's degree, Applied Artificial Intelligence

Work experience

Total years of experience: 13 years, 11 months

IT Project Manager

February 2025 - Present

Investment Corporation of Dubai

Dubai, United Arab Emirates

February 2025 - Present

• Deployed an enterprise GenAI platform (Ubuntu, Docker, vLLM, RAG) with GPU acceleration and Open WebUI and led AI security implementation with vendors using Guardrails AI, in alignment with DESC policies.
• Delivered enterprise infrastructure including Windows Server 2022, Active Directory, Azure AD, and containerized Linux environments using Docker, and developed a fuzzy logic-based PowerShell script for classifying Office documents to support data governance and compliance.
• Managed end-to-end IT and AI project lifecycles, overseeing BRDs, stakeholder coordination, procurement, risk tracking, UAT, and change management.
• Supported reporting and dashboard development using Qlik Sense, focusing on data preparation, visualization, and routine performance tracking.

Company industry:
Financial Services
Job role:
Information Technology

Project Manager

February 2022 - September 2024

Creative Technology Solutions

Abu Dhabi, United Arab Emirates

February 2022 - September 2024

• Work with ADEK (Department of Education and Knowledge) on their Charter Schools projects.
• Managed data-driven projects, including LMS, dashboards, and portals.
• Conducted data cleansing and analysis to support project deliverables and reporting.
• Developed and managed project schedules, product releases, and documentation.
• Led training sessions on data platforms and tools, ensuring stakeholders proficiency.
• Gather and document client requirements, ensuring a clear understanding of their needs and expectations.
• Prepare and deliver presentations to clients and internal stakeholders to provide project updates and gather feedback.
• Collaborate with quality assurance teams to ensure that software products meet high standards of functionality and performance.
• Participate in testing and validation activities to identify and resolve any issues or discrepancies.

Company industry:
IT Services
Job role:
Teaching and Academics

Regional Information Technology Manager

August 2018 - August 2021

UNIGAZ INTERNATIONAL LTD.

Beirut, Lebanon

August 2018 - August 2021

• Managed IT operations across the Middle East and Africa. (UAE (Abu Dhabi, Dubai), KSA, Oman, Qatar, Jordan, Iraq, Nigeria, and Lebanon), optimizing network and data security.
• Led data analysis projects for ERP and CRM systems, enhancing reporting accuracy.
• Designed and implemented IT policies, ensuring compliance and best practices.
• Developed training programs to improve data handling and system usage among staff.

Company industry:
Oil & Gas
Job role:
Oil and Gas

SIS Coordinator and Computer Instructor

September 2016 - May 2018

Global Generation International School

Riyadh, Saudi Arabia

September 2016 - May 2018

• Ensure that the school information system is working efficiently.
• Provide support to users, working closely with administrators, teachers, and IT personnel.
• Organize and manage class systems in proper working conditions.
• Design and develop appropriate computer instructional material.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

ERP Specialist

April 2015 - March 2016

Scope for IT Services

Beirut, Lebanon

April 2015 - March 2016

• Supported ERP and product support projects by extracting data, creating reports, analyzing system solutions, and implementing processes to enhance efficiency.
• Acted as a liaison between functional teams, IT Application Support, and IT Development, researching, documenting, and resolving technical issues.
• Managed ERP system documentation, and assisted in testing and release processes, ensuring prompt resolution of system issues to meet Accounting and Finance team deadlines.

Company industry:
IT Services
Job role:
Information Technology

ERP Technical Consultant

April 2013 - August 2014

International Computer & Communication Systems

Beirut, Lebanon

April 2013 - August 2014

• Customization and development of pages and reports for the Financial Module.
• Installation, configuration, implementation, customization, reporting, and data migration using MS Dynamics Navision 2013 Role Center.
• Report development using Dynamics NAV RDLC and Dynamics NAV Reporting tools.

Company industry:
IT Services
Job role:
Information Technology

Solution Analyst & Developer

April 2011 - October 2012

CPH World Media

Beirut, Lebanon

April 2011 - October 2012

• Analysis & Development of various web applications including the Corporate Website and Magazines Website.
• System integration (installation, requirements gathering, customization/development) of 3rd party products i.e. MS Dynamics NAV.

Company industry:
Media Production
Job role:
Writing and Journalism

Microsoft Dynamics NAV Developer

August 2009 - August 2010

Scope for IT Services

Beirut, Lebanon

August 2009 - August 2010

• Implementation, development, and construction of tables, forms, and reports on Microsoft Dynamics NAV 4.0-5.0-6.0, Maintenance and Support of Navision (Accounting, Purchase, Marketing, Warehouse, and Sales Departments), and Working on LS Retail.

Company industry:
IT Services
Job role:
Information Technology

Education

Lebanese American University

August 2027

August 2027

Master's degree, Applied Artificial Intelligence

Lebanon

Global University

January 2012

January 2012

Bachelor's degree, Bachelor of Computer Science

Lebanon

Skills

SQL
Expert
SQL
Expert
DevOps
Expert
DevOps
Expert
Project Management
Expert
Project Management
Expert
Windows Server
Expert
Windows Server
Expert
R (PROGRAMMING LANGUAGE)
Beginner
R (PROGRAMMING LANGUAGE)
Beginner
MICROSOFT DYNAMICS
Intermediate
MICROSOFT DYNAMICS
Intermediate
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
DATA CLEANING
Expert
DATA CLEANING
Expert
FIREWALL
Intermediate
FIREWALL
Intermediate
VTIGER CRM
Expert
VTIGER CRM
Expert
Microsoft Dynamics Nav 5.0, 2009 and 2013
Intermediate
Microsoft Dynamics Nav 5.0, 2009 and 2013
Intermediate
SQL Server
Intermediate
SQL Server
Intermediate
Microsoft office
Expert
Microsoft office
Expert
Windows Servers
Expert
Windows Servers
Expert
Power BI
Beginner
Power BI
Beginner
Data Analysis
Intermediate
Data Analysis
Intermediate
Pyhton
Beginner
Pyhton
Beginner
SQL
Intermediate
SQL
Intermediate
SQLite
Beginner
SQLite
Beginner
Google BigQuery
Beginner
Google BigQuery
Beginner
Tableau
Beginner
Tableau
Beginner
Ubuntu
Intermediate
Ubuntu
Intermediate
Docker
Intermediate
Docker
Intermediate
vLLM
Intermediate
vLLM
Intermediate
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert
ERP
Expert
ERP
Expert
Navision
Expert
Navision
Expert
SQL Server 2000 2008
Expert
SQL Server 2000 2008
Expert
Windows Server
Expert
Windows Server
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Beginner

Training and Certifications

Certifications
Project Management: Master Project Management
Project Management Fundamentals: Run Projects Effectively
Project Management Fundamentals
Master SaaS Marketing for Software Products
PMP Exam Prep Seminar
Project Management for Beginners
Generative AI Overview for Project Managers
The Basics of Scrum
Basics of Disciplined Agile™ Online Course

Hobbies

  • Painting