Outlet Manager (promoted May
CRAVIA
Total years of experience :13 years, 2 Months
Company: CRAVIA
Brand (Cinnabon & Seattle's Best Coffee)
Date: From October 21, 2004 up to present
Position: Outlet Manager (promoted May 2010)
Company: CRAVIA
Brand (Cinnabon & Seattle's Best Coffee)
Date: From October 21, 2004 up to present
Crew Leader (promoted December 2006)
Duties & responsibilities:
• Inventorying stocks on weekly & monthly basis
• Assists in the preparation of the quarterly and annual budget for the assigned outlet,
• Compiling data's, making revenue projections and recommending service levels and enhancements
• Monitors and tracks expenditure, ensuring the outlet remains within approved budget allocation.
• Processes bills and invoices for payment,
• prepares and transmits a variety of financial documents and maintains records of financial transactions
• Ordering and receiving stocks, and ensuring it's availability for smooth operation of the designated outlet
• Supervise staff determining their workloads and schedule.
• Evaluating staff performance, providing training, promotion and disciplinary recommendations.
• Oversees and ensures that the office administrative functions of the organizational unit to which assigned are effectively carried out.
• Performs project research and report preparation related to the activities of the outlet whichassigned;
• Prepare and update a variety of periodic and narrative, accounting, database and statistical reports.
• Handling customer complaints
• College: Bachelor of Science in Business Administration major in Marketing Trivuban university (4 years graduate 2001) • Secondary: Saraswati secondary school (completed 4years High school Diploma) • Elementary: Sunbarsi secondary school (6 years completed Elementary Diploma)