ADMINISTRATOR
American International School
Total years of experience :4 years, 7 Months
• Maintaining cordial relationship with students and parents and act as a channel of communication
Achievements and Highlights:
• Planned and executed adoption activities for school related task.
• Defined roles, responsibilities and objectives for Operational staff.
• Maintaining up to date record of student’s assessment marks and examination results in the school
paradigm software database.
• Updating daily accurate records of student’s attendance in ADEC software database.
• Preparation of weekly schedule for KG sectionstudents.
• Recording absenteeism of staff members from their respective files in paradigmsoftware.
• Entering staff “Permission to leave” form into paradigm software.
• Maintaining the candidate database.
Achievements and Highlights:
• Provide initial assessment of urgency and business impact on all support calls.
• Receive and record technical support calls and emails from clients through Ticketing system.
• Manage software installations, new computer setups, upgrades, etc.
• Provided technical support to resolve issues on OS, hardware &networking.
• Maintaining cordial relationship with customers and suppliers and act as a channel of communication.
• Developed and maintained a customer-focused relationship with business clients by exhibiting a high level of
collaboration, timely communication and responsiveness.
• Managed clients during all stages of task to ensure the successful implementation andintegration.
• Proactively identified potential risks and took preemptive actions to mitigate the risks.
• Coordinating the delivery activities of materials in order to meet strict delivery guidelines.
• Handle all inbound sales activities
Highlights:
• Handle all email & telephonic communications related to school activity.
• Defined roles, responsibilities and objectives for Operational staff.
• Preparation of weekly schedule for Elementary section students.
• Maintaining up to date record of student’s assessment marks and examination results in the school
software database.
• Recording absenteeism of staff members from their respective files in school software.
• Maintaining the candidates cv
Core Modules: Hardware and networking, Laptop
Core Modules: Hardware and networking, Laptop
Attended a National Seminar on “Ethical Hacking” by iSecLABz in association with E-CellIIT