himaghna saha, DART ESCALATION LEAD

himaghna saha

DART ESCALATION LEAD

THE AMAZON DEVELOPMENT CENTRE (India) PRIVATE LIMITED

Location
India
Education
Bachelor's degree, ENGLISH
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

DART ESCALATION LEAD at THE AMAZON DEVELOPMENT CENTRE (India) PRIVATE LIMITED
  • India
  • July 2014 to June 2016

I take escalations calls from customers across North America and Canada, and I am also trained on e-mail and chat skills to assist the customers better .
My skills include chat, e-mails and phone escalations.
CAREER OBJECTIVE TO STRIVE HARD AND REACH THE HIGHEST GOAL TO ACHIEVE THE BEST FOR THE BUSINESS AND MYSELF AND CREATE A SMOOTH WORK ENVIRONMENT.

CUSTOMER CARE EXECUTIVE at HSBC, HDPI LIMITED
  • India
  • July 2010 to January 2013
OFFICE CLERK at RELIANCE
  • India
  • March 1997 to June 2010

Education

Bachelor's degree, ENGLISH
  • at ST. XAVIER’S COLLEGE
  • January 1997
High school or equivalent, ENGLISH
  • at THE ASSEMBLY OF GOD CHURCH SCHOOL
  • June 1994

Specialties & Skills

Business Objects
Telephone
Phone Skills
COMPUTER SKILLS
LANGUAGES
TELEPHONE SKILLS

Languages

English
Expert
Hindi
Expert

Hobbies

  • reading writing and dramatics