IT Engineer
Mawaqaa - National Web Solutions Company
Total years of experience :5 years, 11 Months
Manage and Config of
Linux Server - RHEL, CentOS and Ubuntu
Windows Server - 2016 Datacenter and 2019
Hosting Panel - Plesk and cPanel.
Web Server - IIS and Apache
Database - Windows(Microsoft SQL) and Linux(MySQL)
Email Server - Mail Enable - IMAP, POP and SMTP
DNS Record - A, CNAME, MX, NS, PTR and TXT
SSL - DV, OV, EV, CSR, CRT, Self-signed and Authority-signed, Domain verification
Backup - NAS and FTP
Terminal - Bash and Cmd
Operating System - MacOS, Windows and Linux Kernels
Security - Vulnerability Assessment, Penetration Testing and Cryptography
Configure and Manage of
• Windows Servers and Clients
• Office 365 and Exchange Servers
• Cisco Switches and Routers
• Sophos Firewall and IP PBX
• Backup Servers and NAS Storages
• Camera Devices NVR and DVR
• Access Controls and Biometric Devices
Install and Support of
• Network Camera and Storage Server - Axis.
• Access Control System - Nedap, Salto Systems.
• Video Management System - Milestone Systems.
• GPS Fleet Monitoring System - Wialon.
• GPS Devices - Teltonika.
IT Support include Servers, Switches, IP Cameras, Computers and Network Devices to BSK.
• Highly experienced working on McDonald’s portal ticketing system to record and maintain issues in a timely manner and within the Service Level Agreement (SLA).
• 24/7 Hardware Support to all McDonald’s Store devices like POS, Printers, Scanners, Monitors, Dell Wyse, Vxl, Self-Order NGK, HP Server, Digital Menu Board (DMB) TV, Cloud Storage Devices, Computers, Networks, Hard Drives, Hot pad, K-net Pin pad and Intel NUCs.
• Provide IT Hardware, Software, Server and Networking support to all 79 McDonalds stores.
• Managing workstations and servers.
• Perform regular security checks on workstations and servers.
• Managing network devices: Switch, Router, Modems and Wireless Access Points.
• Resolving connectivity, file sharing and basic firewall related problems.
• Configuring wireless modem and resolving Internet connectivity problems.
• Providing network administration and support.
• Troubleshooting Desktop, Laptop, Workstation and LAN.
• Configuring and troubleshooting of Microsoft Exchange Server and mail client.
• Install Operating Systems, Application Software, Antivirus and Update definition patches.
• System state backup and restoration.
Member of the Kuwait Society of Engineers
