Customer Business Development assistant
Procter & Gamble
مجموع سنوات الخبرة :15 years, 9 أشهر
• CBD:
Make and send Sales and shipments reports from Gulf distributors’ results
Send each month targets for all Gulf distributors
Prepare Fact book for meetings.
• Administrative:
Answering calls and handling queries, managing CBD director and manager diaries, meetings, preparing papers for meetings, travels, hotels, visas, expenses reports, medical claims, phone bills, manage bank balance, manage personal bills, tracking expenses, raise purchase orders, typing documents, Records, File legal documents
• Event:
Organize 4 times per year the Solution Business Proposal meeting with all Gulf distributors and P&G staff in a hotel in Dubai (120 attendees) during 4 days.
Negotiate quotations, get the best one, managing a budget, organize the advertisement agency set up, distributors’ accommodation, and visas.
Effective and efficient collections of financial taxes and bills
Establishment of the recovering process
Redaction of reminder letters
Follow up to customers
Redaction of legal letters to courts
Redaction of letters to Administrations
Follow up customers files in collaboration with the call center
Jan 2011-March 2012 Personal Assistant (CEO, Deputy and HR Director) Paris
BETCLIC EVEREST GROUP
Main tasks:
•HR: redaction of job descriptions, application selections for short-lists, conduct interviews, liaison with recruitments agencies and Government agencies, liaison with IT support for new starters, manage Top Management requests (health care insurance etc…)
• Agenda management: appointments, meetings, lunches, travels, dealing with ongoing and outgoing e-mails, telephone and post-office.
• Invoices recording: providers, expenses.
• Filing of legal and administrative documents and archives.
• Social events (Christmas party, staff parties etc )
Skills developed: Anticipate, organizational, flexible, rigor, budget responsibility, work under pressure, deal with deadlines, pro-active
Main tasks:
• Dealing with HR support:
Deal with payroll
Contracts and new starters
Liaison with the fiduciary
Maintain staff holidays and sickness records
Organize medical visit for new joiners
Identify training opportunities, organize staff training sessions
Provide assistance and advice when conducting staff performance evaluations
Job descriptions writing
Deal with interviews, CV selection and conduct interviews
Manage health care insurance.
Manage all personnel files and update records accordingly
• Management: supply order and employee's requests
• Sales: Negotiation with suppliers, invoices recording
• Event: Organization of special events: social event's company, seminars, teambuilding, trainings
• Administrative: Agenda management: appointments, meetings, lunches, travels, dealing with ongoing and outgoing e-mails, telephone and post-office.
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Filing of legal and administrative documents and archives.
Skills developed: Anticipate, rigor, work with delay, organizational, budget responsibility, pro-active, work under pressure, communication skills, efficient to shifting priorities.
2006 Master in Sciences of Education (trainer) France
2004 DEUG 2 administrative economic and social, 2 years university France
2001 2003 BTS Sales Management 2 years studies France
2000 Baccalaureate (A level) Business sciences France